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  • Paperlinx in receivership

    Posted by Rod Gray on April 1, 2015 at 5:38 pm

    Really saddened to hear of this today.

    Thoughts are with the many good, good people who were employed there.

    Hopefully it wont be long til they find new jobs.

    Daniel Taylor replied 9 years ago 33 Members · 104 Replies
  • 104 Replies
  • David Hammond

    Member
    April 1, 2015 at 6:11 pm

    That’s not good at all. Thoughts with all the staff & suppliers it may sink.

    Have you got a confirmed source for this??

  • Colin Crabb

    Member
    April 1, 2015 at 6:21 pm
  • David Hammond

    Member
    April 1, 2015 at 6:25 pm

    Paperlinx home page says it all.

    "On 1 April 2015 Matt Smith and Neville Kahn of Deloitte LLP were appointed Joint Administrators (“the Administrators”) of The Paper Company Ltd, Howard Smith Paper Group Ltd, Robert Horne Group Ltd and PaperlinX Services (Europe) Ltd, (together “the Companies”). The affairs, business and property of the Companies are being managed by the Administrators. The Administrators act as agents of the Companies without personal liability. The Administrators are authorised by the Institute of Chartered Accountants in England and Wales and licensed in the UK.

    Media enquiries should be addressed to: Deloitte Press Office Phone on 020 7903 0602

    Will it be resurrected as a trimmed down supplier?

  • Phill Fenton

    Member
    April 1, 2015 at 9:25 pm

    Shocking news – and a terrible blow to the many loyal employees that have been affected by this. This can only be bad news for the industry. My thoughts are with many of the people affected, some of which I am sure read and monitor this forum 🙁

  • Unknown Member

    Member
    April 2, 2015 at 4:43 am

    Not shocked at all here!

    I thought everything was going great according to Rob…

    How does this work for account holders…I know I have a 4 figure direct debit payment due to them at the end of the month…will it be on the house! 🙄

  • David Hammond

    Member
    April 2, 2015 at 5:42 am

    As one of the articles i read mentioned, paperlinx was a massive paper merchant I imagine the same too for sign & display.

    All their customers are going to have to alternative suppliers from the likes of Antalis, Amari, Pyramid, who aren’t on the same scale as Paperlinx.

    How long will their stocks last?
    Will prices increase as demand increases?
    Will we see a shortage of materials as it’s all to be shipped from China?

    Perhaps not, but there’s a huge supply hole that needs filling.

  • John Thomson

    Member
    April 2, 2015 at 7:05 am

    Really sad to hear this although their shares being suspended last week was a big clue to how bad things were.

    My thought are with all the staff who despite their hard work and best efforts are waking up with no job this morning.

    John

  • Chris Windebank

    Member
    April 2, 2015 at 8:14 am

    Sad news indeed.

    If its time to change vinyl what on earth are we going to use that has a wide range of colours? Always had oracal 751. Avery 777? Hexis?

  • Unknown Member

    Member
    April 2, 2015 at 9:07 am

    Spoke to the London office this morning got told my order wasn’t coming out to me today but may well do next week….

    Phones are being answered by Deloitte and the young chap told me it was all abit sudden. Its funny how so many of the senior reps at Antalis knew this was coming.

    When a firm goes bust owing you money you very likely not going to get it….What happens when a firm goes bust and you owe them money…..??

  • David Hammond

    Member
    April 2, 2015 at 9:11 am

    Speak to Antalis…. they supply Oracal vinyl (which makes me wonder did Oracal know 12months ago to find another supplier)

    James I’ve just had a letter e-mailed to me from Deloitte, with new terms if I wish to continue trading with them, which is to be signed and returned.

  • Unknown Member

    Member
    April 2, 2015 at 9:17 am

    Ive only ever used them for sheets of 3m x 2m perspex and 3m x 2m sheet of dibond….

    Need a new supplier now for 3m x 2m perspex in 10mm and 3m x 2m sheet of skybond, or similar

  • Chris Windebank

    Member
    April 2, 2015 at 9:21 am

    Antalis only stock a quarter of the 751 series at the moment, no doubt this will increase if demand is there

  • George Elsmore

    Member
    April 2, 2015 at 9:23 am

    amari plastics

  • Adam McGuire

    Member
    April 2, 2015 at 9:27 am

    I’ve just received a letter from them by email stating the news. Very odd how it’s happened, we had our new rep in only last week, and a load of new literature came on Friday for products we hadn’t known about.

    Sad news for the staff to come in and find out the way they did. It is probably a bad thing for all of us in the industry as they were so large. In fact, only yesterday (1st) a driver came to collect a roll of vinyl they’d sent in error, unless he was a freelancer brought in to mop up!

    It’ll be interesting to see where this goes…

  • Daniel Taylor

    Member
    April 2, 2015 at 9:28 am

    i ordered some fomex yesterday moring from paperlinx will it still arrive today ? What a shame that theyve gone into administration 🙁

  • Adam McGuire

    Member
    April 2, 2015 at 9:39 am
    quote Daniel Taylor:

    i ordered some fomex yesterday moring from paperlinx will it still arrive today ? What a shame that theyve gone into administration 🙁

    Your delivery (or lack of) may show us how bad it is!

  • Hugh Potter

    Member
    April 2, 2015 at 9:41 am

    Sad news indeed, was just about to call with an order until I read this, luckily the majority of what I use is available elsewhere but I imagine there will be some stock shortages short term.

    Have to feel sorry for the staff, generally a great service – though it wasn’t as good as the old eurpoint days imho.

    Is the sign industry as a whole suffering? I recently put my business up for sale when I took on a contracting role for 4days a week at a specialist sign firm, this was so as I could A, get a more regular income & B, re-invest in the other side of my business. However, the firm I was contracting to has seen such a decline in work in the past three months (the quietest 1st qtr in 16yrs) that there was no point me continuing there, I agreed to call it a day there as I was better off back here working on my own things than waiting for the inevitable to happen there.. I can’t see them lasting to be honest – when busy they’ll struggle to cope, when quiet the staff are a liability… if the phone didn’t ring, nothing happened except idle chit chat in the office, surely office staff should be calling and chasing clients? To be fair, I was on a reasonable daily rate, there was nowt special in what I was doing and they could get a min-wage monkey to do most of the tasks the job entailed… felt a big backward step for me!

    Are too many successful businesses resting on their laurels instead of getting out and finding the business? I haven’t (ever I think) seen a paperlinx rep.

  • John Thomson

    Member
    April 2, 2015 at 9:53 am
    quote James Sahota:

    When a firm goes bust owing you money you very likely not going to get it….What happens when a firm goes bust and you owe them money…..??

    The Administrators will come after you using every legal tool at their disposal…………and very quickly.
    Their number one priority is to realise all the company assets and that includes outstanding debt……..this is the money that will pay the Administrators.

    John

  • Adam McGuire

    Member
    April 2, 2015 at 9:59 am
    quote John Thomson:

    quote James Sahota:

    When a firm goes bust owing you money you very likely not going to get it….What happens when a firm goes bust and you owe them money…..??

    The Administrators will come after you using every legal tool at their disposal…………and very quickly.
    Their number one priority is to realise all the company assets and that includes outstanding debt……..this is the money that will pay the Administrators.

    John

    Our email asks for us to sort payment out I think. I’ll check with Accounts!

  • Daniel Taylor

    Member
    April 2, 2015 at 10:24 am

    Can anyone recommend a new good supplier for large range of vinyl colours (Oracal/Avery) and fomex/diabond etc… At trade prices? Thanks

  • David Hammond

    Member
    April 2, 2015 at 10:27 am

    Try Pyramid display, Amari plastics, Antalis for substrates.

    I hope our very own Rob isn’t affect to severely with this, as his training truck used RHG depots to host the events, and RHG were selling the training to their customers.

  • Daniel Taylor

    Member
    April 2, 2015 at 10:31 am

    Thanks david, Im quite interested in the ‘MacTac 9800 Series) vinyl if anyone knows of a supplier at good prices. Thanks

  • David Hammond

    Member
    April 2, 2015 at 10:46 am

    Amari, or Pyramid display sell Mactac.

    We like the Mactac Vinyl, but the price we get from Metamark on their M7 vinyl, we’ve not found any supplier who can compete on a like for like basis. 😉

  • David Rowland

    Member
    April 2, 2015 at 11:37 am

    well they not answering the phone

    no idea if we are getting a delivery

    big upset for us… wonder if they get another buyer

  • Steve Morgan

    Member
    April 2, 2015 at 12:37 pm

    As as been written already, the shares being suspended was a sign of what might happen. Interestingly I opened a credit account with Robert Horne around 1985 and it probably wasn’t RH in those days, the name must have changed at least 6 times since then and it’ll probably surface again shortly as another name.
    I’m winding up my business to retire so this isn’t going to have much of an effect on me.

  • Jon Marshall

    Member
    April 2, 2015 at 12:58 pm

    Hexis for a good service and good coloured material.

    William Smith and Spandex for all things digital.

  • Gil Johnson

    Member
    April 2, 2015 at 4:17 pm

    Hi all,

    Knew something was going on a couple of months ago when voluntary redundancies came up.

    Anyone know a supplier who stocks Oracal 951? – We have two contracts using this and struggling to find anyone.

    Gil

  • Ian Johnston

    Member
    April 2, 2015 at 8:47 pm

    We’re very lucky over here to have a good branch in Belfast, thankfully they have survived the cull as Paperlinx Ireland has been profitable, sad though their coleagues in the mainland were so lucky.

  • Ewan Chrystal

    Member
    April 3, 2015 at 2:23 pm

    Very sad, Spent a good bit of time with some of the paperlinx guys down at Birmingham. Even opened an account with them last week

  • David Rowland

    Member
    April 3, 2015 at 3:28 pm

    My bristol rep replied via linkdin

    But yes, all redundant with immediate effect on Wednesday. PaperlinX Europe ceased trading, into admin. Our division dragged down through Paper!

  • Robert Lambie

    Member
    April 4, 2015 at 12:45 pm
    quote James Sahota:

    Phones are being answered by Deloitte and the young chap told me it was all abit sudden. Its funny how so many of the senior reps at Antalis knew this was coming.

    Probably because they have been in the similar position as Paperlinx for years now…

    Paperlinx VTS in the UK has always been strong, as the article says it was the European Paper division that has caused this.
    Indeed it is a sad time for all involved. I got to know a great many within the company over the years and made some great friends too.
    As Ewan mentioned, him, John Harding and I was with the Paperlinx team and a group of other sign makers for food and drinks after Sign & Digital in Birmingham, nobody had a clue this would be the outcome of the European News, simply because the UK Division was so strong.

  • Martin Oxenham

    Member
    April 4, 2015 at 1:20 pm

    But I like Oracle vinyl and have been using it for about 15 Years so where can I get from now ?

  • Ewan Chrystal

    Member
    April 4, 2015 at 1:21 pm

    Is there a chance they might break the company up to try and keep the profitable areas going as separate entities?

  • Colin Crabb

    Member
    April 4, 2015 at 2:58 pm

    Martin:

    Oracle vinyl – Antalis

  • Robert Lambie

    Member
    April 4, 2015 at 6:28 pm

    Don’t quote me but the UK division will be sold off. How that will happen closed, I don’t know.

    I am the same Martin, I have been using Oracal for 12 years and really like it. I also have a large customer base that use these colours. yes ill get close matches on other brands, but not for all. Antalis do stock Oracal, but not as big a range as Paperlinx did and from what i have read/heard aren’t in much better a position than Paperlinx as they too are prominently a Paper co. Regardless, they are worth a call and I may have to do same. 🙄

  • Ewan Chrystal

    Member
    April 4, 2015 at 10:21 pm

    MDP do 651 but that’s all

  • Gil Johnson

    Member
    April 5, 2015 at 11:02 am

    Had an interesting conversation with Steven Mitchell from Vision Plastics in Stockport on Thursday, he is ex robert Horne and William cox.
    They are upping all stocks and possibly taking on more brands to fill the void, website is only showing sheet materials but they distribute Oracal and Mactac.
    Let you know how we get on.

  • John Singh

    Member
    April 5, 2015 at 9:32 pm

    Heard it on the car radio but I was a bit confused when it said it had gone into receivership but will be keeping a few branches open. Now I understand its the Ireland branches that will be still trading

    The Vinyl Corporation is where I got my Oracal vinyl from anyway

  • Bob Scullion

    Member
    April 6, 2015 at 9:56 am

    "The Vinyl Corporation is where I got my Oracal vinyl from anyway"

    where they not supplied via paperlinx? Its obviously going to be a bit of a pain to start with but oracal will want to resolve supply issues asap.

  • John Singh

    Member
    April 6, 2015 at 10:04 am
    quote Bob Scullion:

    “The Vinyl Corporation is where I got my Oracal vinyl from anyway”

    where they not supplied via paperlinx? Its obviously going to be a bit of a pain to start with but oracal will want to resolve supply issues asap.

    That of course did cross my mind! But I can’t say for sure

  • Robert Lambie

    Member
    April 6, 2015 at 1:10 pm
    quote Bob Scullion:

    where they not supplied via paperlinx?

    Yes Vinyl Corporation was supplied by Paperlinx. So you have 2 middle men taking their percentage before reaching you.
    If Vision try doing same they will most likely buy from Antalis then try selling on. There was only ever 2 official distributors in the UK doe Oracal and that was solely Paperlinx for many years, followed by Antalis but with a diluted stock in comparison.

  • Colin Crabb

    Member
    April 7, 2015 at 9:30 am

    Just seen my eshot from Allprint they stock:

    MacTac
    Avery

    And get bloody good service!

  • Chris Sharps

    Member
    April 7, 2015 at 1:11 pm

    I am in the same position as Martin & Rob. I have been using Oracal 751 for over 10 years
    and have regular customers that require continuity of colours.

    I spoke to Antalis last week and I believe the intention is to increase their Oracal range / colours.
    How long that will take is another question! Their current range is limited.

    At the moment the Vinyl Corporation have some colours in stock that Antalis don’t. What will happen
    when they are gone is yet another question!

    My reason for becoming a member of UKSG was to benefit from Paperlinx prices so it’s watch this space I guess?

    Chris

  • David Hammond

    Member
    April 7, 2015 at 1:29 pm

    Rumour from our Antalis driver this AM, was that they’ve been offered the Oracal stock from RHG… but are holding out for the administrator to lower their asking price. 😕

  • Cheryl Smith

    Member
    April 7, 2015 at 1:57 pm

    Sign and Digital supply Oracal and as they are in Ireland, don’t charge vat
    +44 (0) 8455 2811 52

  • Adam McGuire

    Member
    April 7, 2015 at 2:09 pm

    The material they took back from me the day after they went into Administration, they’d sent the wrong material as I’d ordered Matt and they sent gloss. However I presume now I won’t even get a credit note let alone a refund? I owe them nothing it transpires and the last order was paid in full by card. Essentially they get their product back and my money too? Any ideas?

  • John Singh

    Member
    April 7, 2015 at 2:16 pm

    As I understand the big secure creditors get paid out first and unsecured creditors last which I guess you know what that means 🙁

  • John Singh

    Member
    April 7, 2015 at 2:17 pm
    quote Cheryl Smith:

    Sign and Digital supply Oracal and as they are in Ireland, don’t charge vat
    +44 (0) 8455 2811 52

    What are their delivery charges?

  • Cheryl Smith

    Member
    April 7, 2015 at 2:37 pm
    quote John Singh:

    quote Cheryl Smith:

    Sign and Digital supply Oracal and as they are in Ireland, don’t charge vat
    +44 (0) 8455 2811 52

    What are their delivery charges?

    my last delivery charges were free…best to find out from them what their limits are…I only started using them after discovering the plastic primer a month ago John

  • Cheryl Smith

    Member
    April 7, 2015 at 2:39 pm
    quote Adam McGuire:

    The material they took back from me the day after they went into Administration, they’d sent the wrong material as I’d ordered Matt and they sent gloss. However I presume now I won’t even get a credit note let alone a refund? I owe them nothing it transpires and the last order was paid in full by card. Essentially they get their product back and my money too? Any ideas?

    id say if you paid by card Adam, you should be covered by the card provider

  • Adam McGuire

    Member
    April 7, 2015 at 2:51 pm

    Yeh that was what I was thinking Cheryl, I just can’t remember if it was on a credit or debit card and I’ve not had chance to look it up yet!

  • Ian Johnston

    Member
    April 7, 2015 at 2:56 pm
    quote Adam McGuire:

    The material they took back from me the day after they went into Administration, they’d sent the wrong material as I’d ordered Matt and they sent gloss. However I presume now I won’t even get a credit note let alone a refund? I owe them nothing it transpires and the last order was paid in full by card. Essentially they get their product back and my money too? Any ideas?

    Your lucky you paid by card,
    Go to your card company and they will refund you
    😀

    Edit: should have read all reply’s before posting 😀

  • Kevin Flowers

    Member
    April 7, 2015 at 3:20 pm

    Adam
    if they took it back after going in to administration then they have to supply or credit you. It is illegal for a company to continue to trade unless actually being run by the administrators so hound them for money or goods

    Kev

  • Jamie Wood

    Member
    April 7, 2015 at 3:57 pm

    We bought a new RIP PC from Paperlinx in January, which has a 3 year warranty. Does anyone know what happens
    in this situation?

  • David Rowland

    Member
    April 7, 2015 at 4:43 pm

    RIP PC or RIP ? what RIP specifically? depends on your paperwork i guess… Onyx / Caldera is Art Systems distributed.
    Is the PC Dell or HP or branded? you might have a warranty on the PC (see invoice)

  • Jamie Wood

    Member
    April 8, 2015 at 8:18 am

    It’s an Actual Paperlinx branded PC, which they call a RIP Server. It is specially set up to be a fast RIP machine.
    We already use Onyx, which was from Robert Horne, so again, not sure what will happen about telephone support
    which we had with them.

  • David Rowland

    Member
    April 8, 2015 at 9:24 am

    well its got to have a base RIP? Rip Server if I recall is a product name of Onyx or is it EFI product

  • Jamie Wood

    Member
    April 8, 2015 at 9:48 am

    We already had the RIP – Onyx. We bought a new PC from Paperlinx to run it on. It’s supposed to have a 3 year warranty, but now that they have gone, what happens?

    See attached flyer – this is an older version.


    Attachments:

  • Neil Kelly

    Member
    April 8, 2015 at 1:06 pm

    Is the buying group still active or has it been dissolved.
    At a loose end now Paperlinx has gone on who to go with.

    Always seemed to get the best rates from Paperlinx.

    Neil

  • Shane Drew

    Member
    April 8, 2015 at 1:09 pm

    That’s an interesting development. Paperlinx is Spicers here. I wonder if this will affect their aussie arm?

  • Jamie Wood

    Member
    April 8, 2015 at 1:44 pm

    Good to see you back Shane….pretty sure the Australian and Asian concerns are OK.

  • John Thomson

    Member
    April 8, 2015 at 2:37 pm
    quote Shane Drew:

    That’s an interesting development. Paperlinx is Spicers here. I wonder if this will affect their aussie arm?

    As far as I know their shares are still suspended on the stock market…..at Paperlinx request until 16th April for them to try and sort their finances.

    John

  • Shane Drew

    Member
    April 9, 2015 at 8:01 am

    😮

    quote Jamie Wood:

    Good to see you back Shane….pretty sure the Australian and Asian concerns are OK.

    Thanks Jamie

  • Jean Lishman

    Member
    April 9, 2015 at 8:55 am

    This news is just awful and feel for all the staff!
    I have been with these guys since about 20 years ago in the Europoint days (glory days) and seen all the change of hands upto it becoming part of paperlinx. The Australian arm will not be affected and it is only the UK companies that are in administration.

    Have used oracal 751 for EVER…..what will we do now?
    Does anyone know another uk supplier for oracal – does antalis do it?
    Wonder if anyone will take up the mantle for oracal as a full uk supplier as its a fantastic film!!

    A sad day for all —- :shake:
    Gutted, but did start using other suppliers over the last 6 months due to lots of admin/delivery and stock problems on my orders!

  • Neil Kelly

    Member
    April 9, 2015 at 9:58 am

    Feel your pain Jean
    I hope someone can secure a distributor deal and a supply chain in the UK

    I have contacted Antalis twice about supplying me and twice been promised a call back still no joy
    I was spending average 3k + a month with Paperlinks you would think they would be chomping at the bit to pick up new customers.

    I have gone with 800 series from William Smith as a cast alternative but paying for the name…

    neil..

  • Jean Lishman

    Member
    April 9, 2015 at 10:56 am

    Hmm yes indeed I bet you are paying for the William Smith name Neil!

    I am now using Avery 700 from Allprint Supplies and these guys are very good with customer service but the Avery 700 just doesn’t match up to the 751 Cast. Have used Oracal 751 since its infancy before it became a cast range and it has always been a fantastic film.

    I think Antalis would be foolish not to go after a UK distribution of the Oracal range – there are other companies who supply some of the range or the 651 range and I could understand it if this were a sub-standard low quality vinyl as I have seen these come and go over the years, but this is a premium film that is widely used (despite the new digital media era) and there is still a huge hole in the market now for someone to pick up the mantle with Oracal.

    Have you used any 800 series as yet Neil, and does it handle very similar to the 751 cast?
    Would be interested to know as I am already having withdrawal shakes and missing the beloved 751!
    I have always been prepared to pay a good price for a quality film as it makes sense in the long run for both myself as a business and for my customers.

    Thanks for the reply as I am a newbie (albeit an oldie in the sign trade) but just never signed up before – goodness knows why!!

  • Ewan Chrystal

    Member
    April 9, 2015 at 11:31 am

    To be fair the 3M film is good, i’ve used both and the price isn’t too different.
    I’d be very surprised if Oracal aren’t working there socks off just now to find a new distributor.

  • Jean Lishman

    Member
    April 9, 2015 at 11:41 am
    quote Gil Johnson:

    Hi all,

    Knew something was going on a couple of months ago when voluntary redundancies came up.

    Anyone know a supplier who stocks Oracal 951? – We have two contracts using this and struggling to find anyone.

    Gil

    Hi Gil
    William smith, Hexis all do a good range and should do cast/supercast, but I have had word from All-Print Supplies that they will soon be stocking the 800 and 900 ranges of Avery. I am certain that the 900 is a supercast and should handle similar to the 951 oracal range. Not sure how long it will take them to sort stock on all colours though!

  • Robert Lambie

    Member
    April 9, 2015 at 11:55 am
    quote Jean Lishman:

    Hmm yes indeed I bet you are paying for the William Smith name Neil!

    Not sure what this comment is meant to mean? 🙄
    William Smith are a great supplier and have supplied our group "UKSG" for years now.
    They have a very efficient and knowledgeable team and always keen to help problem solve for us, regardless to if its going to gain them a sale or not.

    quote Jean Lishman:

    All-Print Supplies that they will soon be stocking the 800 and 900 ranges of Avery. I am certain that the 900 is a supercast and should handle similar to the 951 oracal range. Not sure how long it will take them to sort stock on all colours though

    Spandex are an official supplier of Avery media and already do the entire Avery range. If Avery is your favourable choice of media, give Bobby McCormack a call as he has just joined Spandex from Paperlinx and is very clued up on all the range.

  • Neil Kelly

    Member
    April 9, 2015 at 12:36 pm

    Totally agree William Smith are great I think Jean misunderstood my comment directed at big brand products. they are great and as good and no better in my opinion than Oracal but you pay a premium for an established brand name behind them.

    neil..

  • Ian Johnston

    Member
    April 9, 2015 at 12:47 pm

    Hopefully the biggest problem of all doesn’t arise in that suppliers to Paperlinx end up out of business due to their administration.
    I know only too well how much it hurts when companies you supply go into administration, and remembering that Paperlinx are/where at the very top of the supply chain, the amount of Money suppliers like, Oracal, Brett martin, NI Plastics, Avery, skybond etc will have caught for will be astronomical !!!! Hundreds of Thousands of £££’s

    I unfortunately think it will tell a very sorry tale to the sign industry in the UK, as from the post already made here, the supply chain has been disrupted and price agreements will now have to be negotiated with new suppliers etc,
    The ripples of it will remain in the water for a long time.

  • Jean Lishman

    Member
    April 9, 2015 at 1:02 pm
    quote Robert Lambie:

    quote Jean Lishman:

    Hmm yes indeed I bet you are paying for the William Smith name Neil!

    Not sure what this comment is meant to mean? 🙄
    William Smith are a great supplier and have supplied our group “UKSG” for years now.
    They have a very efficient and knowledgeable team and always keen to help problem solve for us, regardless to if its going to gain them a sale or not.

    quote Jean Lishman:

    All-Print Supplies that they will soon be stocking the 800 and 900 ranges of Avery. I am certain that the 900 is a supercast and should handle similar to the 951 oracal range. Not sure how long it will take them to sort stock on all colours though

    Spandex are an official supplier of Avery media and already do the entire Avery range. If Avery is your favourable choice of media, give Bobby McCormack a call as he has just joined Spandex from Paperlinx and is very clued up on all the range.

    oops! No offense intended to William Smith and as you rightly point out they are a great supplier but yes, occasionally you can end up paying a premium for a brand name behind products — you do get what you pay for though, quality materials and excellent customer service.

  • Alan Drury

    Member
    April 9, 2015 at 1:09 pm

    I use Avery 700 and have bought it from Victory Design who give me a favourable price and always next day delivery. I see from a mail shot that they are now doing a wider range of Avery products.
    Alan D

  • Robert Lambie

    Member
    April 9, 2015 at 1:22 pm
    quote Jean Lishman:

    oops! No offence intended to William Smith and as you rightly point out they are a great supplier but yes, occasionally you can end up paying a premium for a brand name behind products — you do get what you pay for though, quality materials and excellent customer service.

    Yes, certain high end brand names behind products can result in paying more than the norm. However, William Smiths is the "supplier" of the products, not the brand name behind the products as you are suggesting.
    i.e.
    They supply various vinyl products from the likes of 3M, Arlon, Ritrama, Vion etc.
    Should you go for 3M then it is you selecting the high end brand of their range. You do not pay more because the supplier is William Smith.

  • Gil Johnson

    Member
    April 9, 2015 at 1:28 pm

    Anyone using Oracle 751 and struggling to find it should try Sign + Digital Ireland.
    Also try the Avery 777 cast, it’s a great film at a decent price – very similar to Oracle 751.

  • Jean Lishman

    Member
    April 9, 2015 at 2:39 pm
    quote Robert Lambie:

    quote Jean Lishman:

    oops! No offence intended to William Smith and as you rightly point out they are a great supplier but yes, occasionally you can end up paying a premium for a brand name behind products — you do get what you pay for though, quality materials and excellent customer service.

    Yes, certain high end brand names behind products can result in paying more than the norm. However, William Smiths is the “supplier” of the products, not the brand name behind the products as you are suggesting.
    i.e.
    They supply various vinyl products from the likes of 3M, Arlon, Ritrama, Vion etc.
    Should you go for 3M then it is you selecting the high end brand of their range. You do not pay more because the supplier is William Smith.

    Thanks Robert,
    Again, no offence meant.

  • Nick Williams

    Member
    April 11, 2015 at 9:52 am

    I wasnt sure if i should post this in its own thread for people to take note or add in here

    WARNING!!!
    be aware that i have recieved request for payment for goods/services from a company that i believe to be fraudulant

    the first request came with no information other than a an account number which matched my Robert Horne account and a random amount of money
    this was accompanied with bank details of where to pay said money

    i contacted the administrators as the only thing that linked me to robert horne was the account number, they confirmed that i owed nothing as i was always a cash buyer

    this morning i recieved a full letter claiming that i owe for services of Robert Horne group with random new amounts i owe

    i will be contacting the administrators on monday to make them aware of this

    the company in question is – Finlinx Securitisation B.V.

  • Martin Oxenham

    Member
    April 11, 2015 at 10:42 am

    I had a similar letter demanding money yesterday. Nothing to do with Paperlinx but using the ING Logo.
    again just a scam with a bank account number to pay into.

  • Cheryl Smith

    Member
    April 11, 2015 at 11:01 am

    The vultures are circling :shake:

  • Nick Williams

    Member
    April 11, 2015 at 11:14 am

    Same letter Martin, ING Is the bank they are using for the account

    i won’t be paying anything :tongue:

  • Cheryl Smith

    Member
    April 11, 2015 at 1:34 pm

    I’ve just gotten one of these… It looks really credible at first look

  • Chris Sharps

    Member
    April 13, 2015 at 9:10 am

    Received an ING letter as well.

    The interesting thing is they quote my Account number as previously said, but in addition
    there is an annex listing all my invoices for March and April with the correct dates, invoice
    numbers and amounts?

    The thing is that the payments due at end of March were paid by DDM on 31st March.

    I will try to contact Deloittes to get some answers.

    Chris

  • Steve Morgan

    Member
    April 13, 2015 at 9:26 am

    One very upset former employee?

  • Nick Williams

    Member
    April 13, 2015 at 10:20 am

    i have contacted them who have confirmed that it is indeed their own collections, However they were unaware that these letters were being sent out, and today is just going to be a day of them confirming it needs looking into, they will update me as necessary but to do nothing at this time

  • Cheryl Smith

    Member
    April 13, 2015 at 10:33 am

    Thanks Nick

  • Phill Fenton

    Member
    April 13, 2015 at 10:46 am

    Received this letter today – they are also claiming payment that was due on the 31st March – which we have already paid To Robert Horne. This was before they went into administration. The letter states that payment made to Robert Horne do not discharge the debt?

    I must say – I do not like the tone of the letter at all.

  • David Hammond

    Member
    April 13, 2015 at 10:48 am

    I’ve yet to receive a letter from them. I’ve had one invoice from RHG for an order I received the week before they went into Administration, but nothing else.

  • Steve Morgan

    Member
    April 13, 2015 at 12:14 pm

    I’ve just received this email from Delloite.

    Steve

    Ref: ING Letter
    The disclosure letter received by customers was sent from ING in the Netherlands on the 1st April 2015 as an immediate reaction to the administration announcement for Robert Horne Group Limited & Howard Smith Paper Limited in order to protect the debt over which they hold a charge.
    Since the 1st we have been in constant contact with ING who are working with us to ensure that all debts are paid as they fall due. To enable this to happen it has been agreed that the old Nat West bank accounts for HSPG & RHG remain active and open to receipts of payments which will processed and discharge/clear the relevant debts owing to the Companies at appointment of the Deloitte Administrators.

    Deloitte will ensure that all funds received are reported and processed for the benefit of ING /FinlinX securitisation as appropriate & required.

    Please note that if your account was previously paid by Direct Debit to HSPG or RHG then this is no longer active and you will need to make payment by bacs/chaps or cheque to reach your account by the due date.

    We trust this clarifies the position.

    Judy Anderson
    Group Credit Manager
    PaperlinX UK

    DDI: 01604 673401
    T: 01604 495333
    F: 01604 673416
    M: 07796993806
    E: judy.anderson@paperlinx.com

  • Chris Sharps

    Member
    April 13, 2015 at 1:01 pm

    As I mentioned earlier & like Phill ING are asking for payment of invoices already paid to RHG.

    The bit that concerns me is where they talk about applying late payment charges if not timely settled.

    Chris

  • Denise Goodfellow

    Member
    April 13, 2015 at 7:10 pm

    We too have had a letter asking for the last invoice which we have already paid, to be paid again…. £500+

    How do we stand on this

  • John Thomson

    Member
    April 13, 2015 at 8:25 pm
    quote Denise Goodfellow:

    We too have had a letter asking for the last invoice which we have already paid, to be paid again…. £500+

    How do we stand on this

    If you have evidence you have paid in full then there is nothing to get concerned about….just send the proof.

    The receiver will start adding late payment charges then pass to their friends the lawyers to collect and add their charges…….

    It is how "the old boys club" make their money.

    They do not think as normal people like us do……they have no scruples at all and will do anything….legal or not to bring in money……this is how they will get paid……if no money comes in, they get less.

    John

  • Adrian Hewson

    Member
    April 13, 2015 at 10:22 pm

    Standard tactics they are just trying to scare you into paying quickly or overpaying.
    Ignore them or tell them to gtf, they will not take legal action they cannot afford to, eventually they will call and you can tell them the truth about what you owe.

    Need balls guys, they are w**kers

  • Unknown Member

    Member
    April 14, 2015 at 7:12 am

    I had the same letter yesterday demanding payment for invoices that I’ve already paid and also for a couple of orders u placed the day before these guys went belly up! That’s taking the p*ss charging me for stock I haven’t received.

    I’ve taken legal on this and been told to cancel all direct debits to them and not to pay them a penny!

    As Adrian said they will have no money to do anything to you. If they go into liquidation then 100% you don’t owe them sh*t

    Let’s just kick back relax and see how it all pans out!

    Someone told me they were still taking orders is this right?

  • David Hammond

    Member
    April 14, 2015 at 7:16 am

    I received a letter for the £29 I owe them, think I might send a cheque in the post and mark it "In Full & Final Settlement".

    I’m sure I received an e-mail saying I could agree to new terms and continue to trade with them… I chose not to.

  • John Thomson

    Member
    April 14, 2015 at 8:08 am
    quote James Sahota:

    As Adrian said they will have no money to do anything to you. If they go into liquidation then 100% you don’t owe them sh*t

    Let’s just kick back relax and see how it all pans out!

    Someone told me they were still taking orders is this right?

    You do owe the liquidator/receiver I’m afraid……only for goods you received though and they will not allow you to ignore this…..they will pursue you with any and all means at their disposal for any money owed……it is their responsibility to shareholders.

    Ask your legal what will happen when they issue you with a 48hr stat demand on your company ……https://www.nibusinessinfo.co.uk/conten … ory-demand

    Telling a bankrupcy hearing you don’t owe sh*t when you do will not cut it.

    Just my opinion though.

    John

  • Adrian Hewson

    Member
    April 14, 2015 at 8:39 am

    John you are quite right but there is no hurry, take your time and pay it when you can, if you are disputing something you don’t need to rush

  • John Thomson

    Member
    April 14, 2015 at 8:42 am
    quote Adrian Hewson:

    John you are quite right but there is no hurry, take your time and pay it when you can, if you are disputing something you don’t need to rush

    I don’t owe anything 😀 I always pay up front.

    Just stating for others that if they do not make arrangements with the Receiver they will be pursued.

    john

  • Denise Goodfellow

    Member
    April 14, 2015 at 6:58 pm
    quote John Thomson:

    quote James Sahota:

    As Adrian said they will have no money to do anything to you. If they go into liquidation then 100% you don’t owe them sh*t

    Let’s just kick back relax and see how it all pans out!

    Someone told me they were still taking orders is this right?

    You do owe the liquidator/receiver I’m afraid……only for goods you received though and they will not allow you to ignore this…..they will pursue you with any and all means at their disposal for any money owed……it is their responsibility to shareholders.

    Ask your legal what will happen when they issue you with a 48hr stat demand on your company ……https://www.nibusinessinfo.co.uk/conten … ory-demand

    Telling a bankrupcy hearing you don’t owe sh*t when you do will not cut it.

    Just my opinion though.

    John

    But if I’ve already paid the statement sent from Robert Horne, that’s the end of it, correct?

  • Martin Pearson

    Member
    April 14, 2015 at 11:14 pm

    Denise it should be long as you can prove you paid the invoice & owe nothing but it wouldn’t do any harm to either email or write them a letter along the lines of " Thank you for your correspondence of ……. please find enclosed a copy of the payment made to RHG on ……."

    I personally don’t think it’s best to kick back & forget about it, to say they don’t have the money to pursue people is incorrect, it’s the insolvency firm that are dealing with this & they will use any money at their disposal to collect every penny they can. The group may have gone bankrupt but they still have huge assets which are now at the disposal of the Insolvency Company dealing with this.

  • David Hammond

    Member
    April 15, 2015 at 9:38 am

    Just placed an order with Antalis to be told:

    Letters will be sent out shortly, their minimum order total is raising from £50 to £100 :yikes:

    We mainly order small format paper from them, it’s not a problem for our ‘Stock Items’ where we keep 1000’s of sheets, but like today where I only need 1500 sheets, it’s not good.

    The reason being that their delivery drivers are absolutely mad busy lately 😉 😉

    I imagine this will apply to Sign & Display products too!

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