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  • Adobe Software

    ONYX Sign & Banner App

    Posted by Lee Reeves on 28 April 2017 at 12:34

    Hi Guys

    I’m hoping someone can help, it appears one of the files in our sign & banner plugin has got corrupted and when I’m trying to reload it into adobe extension manager i keep getting the message "The extension ONYX Sign&Banner does not contain valid signature. The extension will not be installed." Onyx has stopped support on this product now so they won’t help.

    The licence is still showing as active.

    If anyone else has the files they could send me as this plugin is a massive time saver.

    Lee Reeves replied 8 years, 5 months ago 2 Members · 2 Replies
  • 2 Replies

  • Andrew Edwards

    Member
    29 April 2017 at 23:18

    Hi
    It might be an issue with Adobe Extension Manager – google it and download a fresh copy hopefully a reinstall will sort it.
    The same issue happened about 4 years ago and this was the fix.
    If not email me andrew.edwards@artsystems.co.uk and I’ll wetransfer you the original program installer and a copy of the file library from a fresh install.
    For info this app has now been made part of the onyx rip so if you upgrade to the latest version using the Onyx Advantage program then all the features of this app are now available in Onyx Job Editor for Postershop, ProductionHouse, Thrive etc.
    Andrew

  • Lee Reeves

    Member
    30 April 2017 at 12:59

    Hi Andrew

    Thanks for your reply I will try a fresh download of extension manager and hope that fixes the problem and I’ll let you know once again many thanks

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