-
Onyx RIP Problem. Wrong size – help needed with image size?
Good afternoon everyone.
We recently took delivery of a Jetrix 2513RQ flatbed printer and in turn with a new PC running a new copy of Onyx Thrive. (Never used this RIP before)
Problem we’re getting is the Onyx RIP seems to be making the images bigger, and then when RIPping to the printer it’s making it even bigger still.
Example :
Exported an image (Corel Draw X7) as a .EPS file at 210mm x 297mm
When opened in Onyx it stating the image is 210.608mm x 297.744mm
When RIP’ed and open on the Jetrix printer screen the image has changed size to 212.4mm x 297.8mm !!
Is there something I should (or should not) be doing ?
Cheers in advance for any help.
-
3 Replies
-
Adrian
haven’t played with Onyx for ages, it isnt eps margin or something along them lines causing the problem although that doesn’t explain it increasing in size the second time.Kev
-
have you checked the magnification setting underneath size panel in Onyx within job editor?
What does this say?
-
Hi Kevin. I did initially think it might be an outline thing, but have taken the outline off and we still seem to be getting the issue.
Hi James. There was a box beneath the size and this seem to be set on 100%, so would presume that’d mean that it should be just ‘full size’? I did just try and send a job and it seemed to RIP at the correct size (after resizing the image in the editor in Onyx), but seemed to change once I sent it to the printer to sit in the queue.
We’re using Onyx Thrive if that makes any difference ?
Log in to reply.