-
New to me Gerber edge 1 cant get to print
Hi I have a new to me Gerber Edge 1 with Omaga 1.56 I have got it up and running but when I come to print it has the following message "parallel port driver missing" I have tried to configure the LTP2 using the info in the manual but to no avail. I have also used the usb dongle even though the printer is parallel. Any help would be really great 😳
-
6 Replies
-
Hi Joe, always good to say hello in the ‘hello section’ you may get a better response.
I would say that you may have a problem with the age of Omega and the current operating system you are running, but I am no expert with PC’s. I would suggest upgrading Omega to version 4.0. I think Spandex have an offer on at the moment. Worth also checking for any updates on the Gerber website.
Good luck.
-
Hi thanks for the feedback do you know how much it is? I had looked at sign lab and flexi sign but from what I can see it is around £2k 😥 and I am on a limited budget
-
I think it’s about £500 if you are upgrading so pretty good really, give them a call
-
Have you checked the paralel port setting in your BIOS? Check and see if its set to ECP.
-
Have you tried plugging it straight into the parallel port on the computer and not using the usb converter.
-
Hi Guys,
I have sorted the problem! Phoned Spandex and they said email them which I did and got no response and I am still waiting, so much for customer care, I could be a potential client and want a support package! But new business obviously is not top of list as they put current customers first, which I respect but come on at least respond!
The problem was with the driver, a quick search on google with the error message led me to gerber USA were they had a guide on how to install the driver and use the parfix utility, great all sorted now and just landed two jobs that have paid for half the equipment 🙂
One thing though the cut line utiliylty in tools > general decal cut is not the best as it is not cutting exactly around the artwork any clues as to how I can manipulate this or get it to use the edge of the artwork as the cut line. I am on omega 1.56 any help is greatly appreciated. Thanks again guys!
Log in to reply.