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  • New Data protection concerns

    Posted by Denise Goodfellow on 28 June 2018 at 19:10

    Like most folk on here we post jobs on Facebook of what we’ve done.

    2 nights ago I posted a few pop up banners. Within an hour one of the banner owners texted me, asking to remove it, as it breaches the data protection act.

    He wasn’t nasty and it was removed straight away. But does this mean we can’t posts pics of work we have done on the Internet/social media?

    Hugh Potter replied 7 years, 6 months ago 6 Members · 7 Replies
  • 7 Replies
  • David McCarroll

    Member
    28 June 2018 at 21:49

    Really? Some people need to get a life!

    The fact that the sole purpose of a roll up is for marketing your business/product/service completely kills his argument.

    I would hazard a guess that he has a regular sign company he uses but you may have been cheaper for this item but that’s obviously a guess. If you have a pre-works agreement or terms and conditions, just chuck it in that they have to opt out of you displaying their product as your work on your social media platforms.

  • Phill Fenton

    Member
    29 June 2018 at 08:01

    There’s been a huge over reaction to this data protection nonsense. I intend to carry on as normal and not tie myself up in knots trying to keep up with ever increasing regulation. If someone asks me to remove their personal information from my accounting system or photo from facebook I will do so of course, but I’m not having sleepless nights worrying about what I can or can’t do

  • George Neagu

    Member
    29 June 2018 at 08:12

    You have to ask permission from your client to publish the pictures and is their right to say NO. Many big companies do not allow printers and media agencies to advertise their work. Some will not even let you put their logo on your website. But many will let you use the work in a brochure that you can show your clients at private meetings.

    Work is private. The artwork can contain confidential details about a product, service, event, promotion etc. that cannot be revealed until a certain date/time. If you publish it in advance and their competitors will see it, you can cause loss or other inconvenience and they can sue you for this.

  • Jean Oakley

    Member
    29 June 2018 at 08:27

    I will ask all my customers if i want to use their job on facebook from now on but… how will i stand with all the stuff thats already on my page? Do i need to now contact everyone to ask permission to use?

  • George Neagu

    Member
    29 June 2018 at 08:41
    quote Jean Oakley:

    I will ask all my customers if i want to use their job on facebook from now on but… how will i stand with all the stuff thats already on my page? Do i need to now contact everyone to ask permission to use?

    You should judge it one by one. If you’ve done a van for Mr P D (the plumber 3 doors down the road), he most certainly will be very happy you’re advertising for free.

    But if it’s a proper company, media agency or so, I would ask permission. Many will say “yes” for old work you’ve done for them but might not agree with recent work to be published.

    The client gives you the permission to print and not to publish. In some instances they supply the artwork. You have no rights or permission to publish that artwork. Be careful, it’s a fine line but you can end up in big troubles.

  • NeilRoss

    Member
    29 June 2018 at 09:52

    I have to say I’m with Phill on this. A huge over reaction!

    As I understand GDPR, the main issue is the gathering, storage and/or propagation of personal information, that could be used to identify an *individual*. I could be wrong of course as my head’s still spinning from reading up on it.

    Also it’s no longer legal to assume that it’s OK to let folk OPT OUT. It’s now the case that they need to choose to OPT IN in the first place.

    However, only this week I’ve read in the press that it’s possibly going to be that case for human organ donation, that you will need to OPT OUT.

    I’m confused … it’s probably an age thing … If anybody has a spare brain going free, I’m OPTING IN! 😆

  • Hugh Potter

    Member
    29 June 2018 at 16:07

    I’m with Phill too.

    I post photo’s on facebook and instagram of jobs we do but, I do also have a shred of common sense.. I do a lot of printing for a handful of other local sign makers, brushies and print shops (banners, posters, stickers to wrap, etc. etc.), I obviously don’t post photo’s of that work as it’s not mine and could put them in an awkward position if their customer sees it.

    I don’t store customer details in any way that could be simply copied and sold or be of any use to anyone, other than what is in emails it’s all written on jobsheets or within the design in their folder, pretty worthless on the whole to your average hacker looking to make a few bob!

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