Name and Shame or not

[Lynn Normington]

Lee have you seen this person on the boards since your transaction ?

Lynn

[Lee Horton]

Nope but have not been on the boards for a little while,
He posted in the quotes and sub-contracting area and has been a member for a while.
Forgot to say tried the business phone and number not in use but mobile rang then went to answer phone?

[Lynn Normington]

maybe ask Rob’s advise 🙄

Lynn

[Martin Pearson]

Lee, I would have thought your best approach would be to PM Robert Lambie if you can’t get hold of the person. As the sites administrator he might be able to help or advise you better than the rest of us.

[Lee Horton]

Thanks for your answers I will do exactly that
and will update when I have some news

Thanks again

[Peter Normington]

it has happened before, membership of uksg is no guarantee that the person or company is reputable,
sorry to hear of your non payment problems, but as a warning to others, dont treat uksg members any different from a new client,
Rob has no control on members reliability, and there is always two sides, not saying its the case, but we dont know the full circumstances, and therefore hard to comment

Peter

[Lee Horton]

As you say there’s always two sides to a story, but if I ever get into a situation where I’m short of money or I can not pay at least i contact the person and explain ( I’m sure we’ve all been there) I’m not saying this is the case as i have not heard a thing since I done the job, just responding to you comment Peter 🙄
and lesson learned 😥

[David Rowland]

quote Peter Normington:

it has happened before, membership of uksg is no guarantee that the person or company is reputable,
sorry to hear of your non payment problems, but as a warning to others, dont treat uksg members any different from a new client,
Rob has no control on members reliability, and there is always two sides, not saying its the case, but we dont know the full circumstances, and therefore hard to comment

Peter

I have to agree with Peter, UKSG is open to anyone who wants to pay and is not a "trusted member" or "members only" club.

[Lee Horton]

Totally agree
sometimes just too trusting

Should of learned the 1st time but didn’t or the 2nd but think i have learned now :lol1:

[Robert Lambie]

Just to confirm…

I have closed the UKSG member in questions account down temporarily.
When they contact me to ask why, i will ask them to get in contact with you.
Their account will remain closed until you let me know "contact has been made." I will then re-open the account.

obviously i cannot be on any ones side here, this really is up to both party’s to come to some sort of agreement or take necessary proceedings.

Personally… and this is just my own opinion, but If i was getting no place with a customer or sign maker and i was 100% in the right and could prove this in a court of law. i would advise the person "i may" use UKSB to its full potential, because the last thing i would want is for others on here to be dealt the same deal.

[Lee Horton]

Thanks for the response everyone on my guard now money first or no go, it’s a shame it has to be like this within a group of like minded people, I am a bit old school believe in a hand shake to seal the deal.

Just to confirm, was asked to do a job, done the job quickly sent a sample to him so he could see the colour of final product, and no contact from when received, this has been a while now, if there was something wrong surely I would of heard when he received the stuff or even the sample.
So I am 100% sure I am in the right.

[Martin Pearson]

Not quite sure I understand you here Lee, you did a sample for the customer and didn’t here from them. So I am assuming that you want paid for supplying the sample or did you then go ahead and complete the job?

If you did then you have sort of left yourself open a bit, what’s the point in supplying a sample if your not going to wait for it to be approved?

I don’t print in house myself so have to buy any print I need in. I know enough about printing to know it can cause problems so what I do with the company I use is to email them the artwork I require so they can have a look at it, I put a disc with the artwork on it in the post along with a hard copy showing the colours that are required. They will contact me if they are going to have a problem matching colours and won’t actually complete the job until I have confirmed I am happy.

I do this because I had a problem years ago where a company Logo had a mixture of blues in it. The artwork looked fine on my screen and printed out OK on my desktop printer. Sent it off to a company to get printed and when I got the stuff back the colours were a sort of purple rather than blue. I ended up paying them for stuff I couldn’t use because the colours were wrong and I didn’t know enough about how the process worked at the time. I don’t use the same company these days I might add :lol1:

[Lee Horton]

Didn’t think I wrote that right

I got the go ahead form him, it was his artwork I was dye sub printing what I was saying was if there was something wrong with the product he would of said that about the sample like I said have not heard since he received the sample and all the printing

last email from him was

Hi Lee,

Have just received the transfers and they look great, thanks.
Just need to pressing pressure, temp and time for your paper ink combo.

Hope that was explained better

Just to add I agree with the wide format printing on colour especially with the blues

[Phill Fenton]

quote Martin:

I do this because I had a problem years ago where a company Logo had a mixture of blues in it. The artwork looked fine on my screen and printed out OK on my desktop printer. Sent it off to a company to get printed and when I got the stuff back the colours were a sort of purple rather than blue.

Wise words Martin – and something for everyone to be aware of.

However, even when this system is followed it can still fail if the original sample is printed from a different file to that sent as final artwork. Something else for any novice printers out there to be aware of 😕

[Martin Pearson]

Maybe it was just me Lee 😳

Like peter has said it is always difficult without hearing from all concerned but if you sent a sample which was approved and then completed the job it would appear that you have done all you could to ensure the job was done correctly.

Phill, yes sorry I should have said that’s the reason for sending the artwork on disc to them along with the hard copy. Not being a printer I don’t know how they complete the job, maybe they have all their equipment calibrated so on screen and print colours are the same or maybe they just print out a small version and compare with hard copy, maybe someone that does trade printing could comment as it would surely make their job easier if all us non printers knew exactly what was expected of us.

Sorry to hijack your thread a bit Lee but it is all relevant if you think about it.

[Lee Horton]

I have a colour swatch on different media as you get different colours with different media,same as standard and hq prints etc, vector objects is not too bad to match as long as you have a hard copy
I find it hard to match to pantone colours as some customers say I want pantone whatever we will all print that a different colour the only way to match the colour is with a hard copy if it comes from there desktop printer it will not be pantone whatever but can still match what they think is pantone whatever.
as far as i know lab is the only consistant colour values, well that’s what I learned if i remember correctly

Martin no probs on the hijack hope this answered the question,
well thats how I match the colours.

[Stephen Morriss]

I’ve given my customers a print of the Versaworks colours done on my printer, that way their fairly guaranteed the right colour when they send the artwork.
Used to do it with my other printer as well but it was never as good as the Versaworks one is.

As for a UKSG customer not paying I would give them a few months then send a letter explaining what your considering doing.

I have one local customer that still hasn’t paid me after 2 years despite asking them to just discuss it with me so we can come to some arraignment, all they say is "Ohh yes, sorry I’ll get that paid."
I still see them when I’m shopping in the Co-op.

steve