jetster xl/rockhopper 2 vs jetster xl ultra vs hp 9000s

[Robert Lambie]

sorry for the fast reply, but "plain unlucky"?
if this is the case ide be looking for a replacement of same machine.
this isnt the lottery, luck doesnt come into it. you pay for something you expect it to work. this is not your problem, its theirs.

[richard phillips]

thanks robert.

i agree and as it happens spandex will change it out against a new one. the question is do i trust another one of these or go for something different?

unfortunatley i only have spandex to advise me on how great these jetster xl’s are. and we’ve heard it all before.

rp

[Robert Lambie]

i cant comment fairly here as i dont know much about the machines.
however, if it was me… i would ask for a replacement on the basis that the machine works as it should. if it doesnt, ide expect a refund. this allowing you to buy a better model with them or whoever you choose.

(ps… please see board rules on profile pictures 😀 )

[Neill Hague]

Hi Richard

I have found the machine to be very good, once we knew how to use it properly. Spandex gaves us a days training on the printer & the Mistral software.

the problem we had was burn type marks appearing in the print this was sorted by making sure the vinyl was completely flat (no ripples, etc) as it is fed throught the rollers. And also by reducing the amount of heat (typically all heaters at 40) even though the profile was set at a higher temperature.

I have only printed on a few different vinyls & some banner.
the media which I find to be best is Image Perfect 2501.

apart from this the printer has had no other problems, it has also just been converted to the new inks, which do seem to give a better print.
Didn’t like the £500 convesrion cost though.

hope this helps if you need to know anything else let me know & I’ll try to help

cheers

Neill

[richard phillips]

Neill

Thanks again. this is really helpful. The new machine uses this eco ultra ink and they were telling me that the print perormance and colour quality is much improved. From your experince this looks to be correct.

Just to clarify, if you were buying a machine today, would you still purchase the same machine?

RP

[Neill Hague]

yes we would, when looking to get a printer we narrowed it down to the Jetster XL & the JV3. What swung it for us was the fact that the XL could be switched on when needed, print your decal then switched off again.
I believe the JV3 is on all the time.

Also all our previous machinery came from Spandex this was another reason for buying.

I would recommend the XL.

Neill

[Dave Standen]

Hi Folks
The Jetster is a re-badged Mutho. There’s nothing wrong with that or the machines – they’re good enough printers. If Spandex are saying swop your problem Jetster for a new one with no demand for more money – go for that!

It’s a mistake to spend more money in my opinion. You should already have what you’ve paid for – in good working order! Why do you have to spend more?

Push for a straight swop, it’s their resposibility to make sure that the goods sold to you are fit for the purpose that was intended. You should end up with a correctly working machine. If that then fails – ask for your money back!

(Go buy one from Kevin. shhhh……)

Regards Dave Standen

ps – I don’t supply InkJet Printers (Yet)

[Pauly]

Isnt the 9000s just a re-baged seiko 64s with diffierent inks and a few small print engine changes? we run a seiko 100s colour painter here, and seriously, i would do my best to see if they will come to the party on supplying the machine a little cheaper to be compensated for all yor heartache with your previous machine, (lost time, unhappy clients and wasted media and inks). Our seiko does not miss a beat and it will print onto ANYTHING at awesome speeds and great quailty! The only problem is a VERY average take up system, but i believe HP have addressed this issue……… i think its a different league of machine all-together, i would push awfully hard if i was in your position for them to come to the party on price….

[David Rowland]

Neill, just to add a quick comment on the JV3… you find most printers have to be left on as they wake up every 30minutes to squirt some ink through the nozzle… this is the norm, it helps keep the nozzles clean.

However the machine is ‘sleeping’… when you press the power button it turns off the heaters etc. and display.

If a solvent printer is left unplugged for about 4-5 hours it will head block and require some help. Although there is a good seal over the heads to stop air getting in on most of the printers today.

Hope that helps, but the JV3 is one damn good printer.

[Nancy Wannous]

Hi Richard,
Well if your not happy and its under warranty just return it and get a Roland runs so smooth easy to use . without any signage background iv done so well so far on my own. Iv been using this print cut machine for over a year its very good only once the vinyl got stuck i took photo of it to remind me of my first jammed vinyl cos it was my fault. Other then that its good and very affordable. and with the new rip version it wakes up on its own does cleaning then go back to bed 🙂 I refused to sell my business just so i don’t give away my Roland. lol

Nancy

[richard phillips]

A message to all. Thanks a lot for all your comments.

I have the damage control team coming in from spandex today and i will see what they bring to the table. It seems to me the updated jetster xl with the eco-ultra ink upgrade is the way to go. The hp9000s is a seiko machine that was recently released, hp bought the model from seiko lock stock and it went down well at sign uk last week. If i had a choice i would probably look to upgrading to the hp but they want another £12K. i guess they win even when they lose! (:)

Unfortunately i can’t switch to a roland because spandex don’t sell that machine and i need to swap with them to limit the financial impact. i hear that the roland machines are the daddy but its too late now! maybe next time eh?

Has anyone got any comments on either onyx rip against the mistral rip supplied by spandex. I think the mistral rip is rubbish and inconsistant, it also ties me into using spandex for the materials as they have the profiles to match their own media. I was thinking about onyx because thats what mutoh supply with the original machine, and everybody has profiles for this to match their media. any thoughts?

RP

[Neill Hague]

Hi Dave

thanks for setting me straight, I agree with you that the JV3 is a very good machine. We were close to buying one however the deal we got from Spandex on the XL & the inks couldn’t be refused.

cheers
Neill