Independent HP Engineer required, recommendations please?

[Luke Culpin]

Search for Mark Dawson, Dawson support! Great guy!

[Colin Crabb]

AD Young – top guys & girls, look after our machines.

[Hugh Potter]

Where in the country are you? I have a guy in the south east or, I’d like me you buy consumables through Perfect Colours, their engineers have often talked me through issues via FaceTime / WhatsApp video chat etc. to sort the rare issues out!

[Mark Piddington]

Les Sheppard
Unit B10, 187 Park Lane
OYO Business Units
Park Lane
Birmingham
B35 6AN
0121 747 2499
work@1stcall4service.com

very knowledgable and helpful guy!
What problems do you have with the machine? I know quite a bit about the machines now

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Attachments:

[Paul Stenning]

quote Mark Piddington:

https://www.1stcall4service.com/ call les Sheppard, very knowledgable and helpful guy! What problems do you have with the machine? I know quite a bit about the machines now

Les has worked on my HP and I’d highly recommend him too

[Hugh Potter]

South east . Simon Kaye
sk_overprint@hotmail.co.uk

[Brad Kitchener]

quote Mark Piddington:

https://www.1stcall4service.com/ call les Sheppard, very knowledgable and helpful guy! What problems do you have with the machine? I know quite a bit about the machines now

It keeps telling me to reseat the cartridges, not always the same one. I do it and then it comes up with the generic fault message and tells me to shut it down.
I have tried everything!

[Luke Culpin]

If you take the housing off cartridge end of the machine, you can clearly see the whole cartridges and the unit the slot into. There are some grey plastic clips that hold this unit in place. Sounds like you may have snapped one of these. Very cheap to buy and easy to replace. You can bodge it until you receive your spare part with a cable tie. Think I had this happen to me 3 times on my latex. Can be a little tricky getting the snapped clip out but not too bad! Fingers crossed this solves your problem!