help with grenadier printing green instead of grey

[Ian Muir]

Hi Craig

Maybe way off mark but I had similar problem with me mimaki.

Cure was simply to convert my cmyk image to RGB and then import.

As I say just one thought, I believe you need to split the fault to narrow it down i.e. is it a hardware or software problem first…

More knowledgeable people than me should resolve this for you in near future I hope.

Ian :lol1:

[Phill Fenton]

Have you tried a test print to ensure all colours are printing? I think if magenta isn’t, you would probably end up with a green hue

[Ian Muir]

There see, a logical first step from Phil instead of a shot in the dark by meself… :lol1:

Ian :lol1:

[Craig Newton]

hi guys ye i tried printing boxes in certain colours cmyk lc lm, all were spot on ill try the rgb option see what happens cheers

[David Rowland]

yeah agree… many things

rgb colours
profile settings is different to normal
media is different to normal

gray is hard colour to print

[Craig Newton]

right just got home still no jo with the grey, im almost bald now!!!!

[Phill Fenton]

Are the right cartridges in the correct slots (e.g is it possible that you might have mixed up cyan with magenta)?

Just a long shot if you’ve examined all other possibilities