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  • Grenadier : Problem Printing Logo

    Posted by Adrian Neill on 29 October 2009 at 15:21

    Afternoon all. We’ve got a really urgent problem. I’m trying to print the attached logo but for some reason it’s printing the white as pink. 😕

    We did have a similar problem once before. That time I just ‘turned down’ the amount of Magenta that was sent to the print and it seemed to cure it that time but this time it doesn’t really seem to want to work. I’ve attached what i’m trying to print and how the printer is printing the logo.

    I’m using Flexisign Pro and I believe it’s called the ‘Troop’ rip that came with the program when purchased from B&P.

    Could anyone shed some light (or some white 😉 ) on why it’s doing this and how I can get around it ?? I really need to print this logo by early tomorrow morning to get the job done.

    Thanks in advance for any help.[/img]

    Craig Newton replied 16 years ago 9 Members · 15 Replies
  • 15 Replies
  • Gary Birch

    Member
    29 October 2009 at 15:36

    I don’t know what format you are printing from but try it in tiff format. I have found it solves loads of issues like this.

    Cheers

    Gary

  • Adrian Neill

    Member
    29 October 2009 at 15:56

    Thanks for the tip Gary ….. just tried a TIFF and it’s coming out the same. 🙁

  • John Hughes

    Member
    29 October 2009 at 16:04

    We had the same problem a few years ago – it’s the grey thats the problem. Try a different profile.

    john

  • Adrian Neill

    Member
    30 October 2009 at 08:14

    I loaded ‘up’ the Roland Color Rip that we got with the Grenadier and that worked a treat. Might see about using that more often as the colours were a mush better representation than the Troop Color Rip.

    😀

  • Craig Newton

    Member
    30 October 2009 at 19:00

    yea i use colorip and its just simple to use imho. only prob i have is with the grey, instead of printing grey it prints green, any ideas on this? sorry to hi jack your thread adrian

  • Karl Williams

    Member
    30 October 2009 at 19:12

    Try a nozzle print mate. Looks like a head’s not firing or no ink in the head to me.

  • Craig Newton

    Member
    30 October 2009 at 19:45

    its baffling m karl, all nozzles are crystal clear and ive tried over 20 profiles temps quality etc etc im stumped!

  • Stephen Murray1

    Member
    30 October 2009 at 20:05

    Hi Craig,

    Is the artwork in a RGB colour mode. Try converting it to a CMYK in Photoshop. It’s still possible to create a cut contour in illustrator and use it separately if you need to.

    Failing that try replacing the colour in the original artwork. It’s a long shot, but it might work.

    What else… try saving it in any format you can. .eps, .pdf. .jpeg i sure that rip can even handle .psd’s

    Hope this helps.

    Steve

  • Craig Newton

    Member
    30 October 2009 at 20:09

    ive tried all acceptable formats, tried rgb and cmyk, tried the lot! its only on grey tho, if i do a gradient it will go from black to green to white its strange!

  • Justin Williams

    Member
    31 October 2009 at 18:45
    quote Craig Newton:

    ive tried all acceptable formats, tried rgb and cmyk, tried the lot! its only on grey tho, if i do a gradient it will go from black to green to white its strange!

    Hi craig, were having the very same problem on a trailer for a customer that were doing, did you manage to solve your problem?? any help that you can give would be great.

    jus

  • Robert Lambie

    Member
    31 October 2009 at 19:12

    There IS a way to solve this, exactly what has completely went out my mind… we had the same issues some time ago.

    there is a way of bettering it but not solving the issue globally. by that i mean it wont fix all work you do, just ion the individual file. from memory, you go into the profile and drop the magenta percentage way down. this does help significantly but CAN have a slight effect on the other colours within the image.

    i’ll have a think and also speak to andrew and see if he remembers how we overcome it in the past.

  • Peter Normington

    Member
    31 October 2009 at 19:25

    can you repeat that please rob?

  • Robert Lambie

    Member
    31 October 2009 at 19:38

    what part? 😀

    drop the magenta down from your profile output and it will help?

    it will, as you can see its laying down far too much magenta. however, doing so will also effect other colours to a certain degree. but is a quick fix if the jobs a one off…

  • Peter Normington

    Member
    31 October 2009 at 19:40

    you just needed a little promt!

    I can go and watch strictly now

    http://www.uksignboards.com/viewtopic.p … 157#348157

    Peter

  • Craig Newton

    Member
    1 November 2009 at 08:49

    ha well done rob, just another question where can i lower magenga amount in colorip? cheers m8

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