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  • Graphtec advice – can you help?

    Posted by Russ Cook on 12 November 2012 at 15:38

    Can anyone help?

    I have a Graphtec CE3000-60 Mk2 with which I’ve been cutting vinyl, trouble free, using an old Advent Pc (Windows XP) until the Pc curled up its toes a few weeks ago. As this set-up was doing the job fine, I didn’t want to replace everything with ‘new’ (also didn’t want to spend £1200 on new Adobe gear which I was also running). Therefore, I got a refurbished pc with all the same specs as my dead Pc believing that I could load on original software and drivers for plotter and carry on as before. My set up for sign writing was/is:

    Windows XP – Corel 9 – Graphtec Quick Cut (bridging software) – Graphtec plotter (connected to Pc by serial cable).

    I ordered the new refurb Pc to have a serial com port – and it came with two. I configured the plotter to Com1 and the plotter drivers were loaded successfully. The Pc recognised the Graphtec on the Pc control panel under Printers and Faxes.

    When sending the job it just disappeared from the queue and…nothing happened. Not even an error message. (I did try both ports as neither was labelled).

    At first the plotter itself displayed the following message on start-up: HP-GL ERROR 15. After looking on the web I took advice to try changing to GP-GL, via the plotter console. This has eradicated start-up error notice but not solved main problem. Am now stuck.

    Any ideas on how to get Pc and plotter talking? Many thanks!

    Russ

    Russ Cook replied 12 years, 11 months ago 2 Members · 4 Replies
  • 4 Replies
  • Chris Wool

    Member
    12 November 2012 at 18:05

    long time since played with serial
    in port set up needs to be same data speed normally 9600 also plotter the same.
    handshaking needs to be altered to hardware.
    if the file disappears from the queue when sent normally means its not connected or the data is outside the cutting page area

  • Russ Cook

    Member
    12 November 2012 at 20:25

    Thanks for quick reply, Chris.

    Plotter configuration within pc and bridging software all set to 9600 Bps but I’ve no knowledge of setting bit speed actually on plotter machine – if that’s what you mean. Have checked machine settings and can’t see anything that suggests this.

    Also, not to clear on what ‘handshaking needs to be altered to hardware” means…can you please expand on that?!

    Thanks!

  • Chris Wool

    Member
    13 November 2012 at 09:25

    sorry just looked on a old machine handshaking is under.

    device manager
    com ports
    flow control (hardware) so the plotter controls the data else it can just get lost

  • Russ Cook

    Member
    13 November 2012 at 11:10

    Yep, tried that! And combinations thereof – still no joy. Are there any other likely trouble areas? Thanks!

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