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Gerber Edge servicing
Now my edge is coming to end of it’s guarantee period and working hard all week, I have finally got round to looking at Spandex’s maintenance contracts.
Has anyone got any experience of alternative maintenance/service engineers for the edge with either recommendations or people to avoid?
Thanks
Colin
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4 Replies
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Hi, Spandex have the rights to the edge I don’t think anyone else has parts, even in America.
What are Spandex offering now, any extension?
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Just the normal 12 months which is due to end shortly. There are various levels (and costs) of cover but without this they are quoting £250 call out within 10 days! or £450 for 5 days which sounds a little ludicrous.
I suppose I will be forced to take out one of the contracts but even these are working out at £30-40 a month and exclude the print head.
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Print head will cost about a grand to replace (parts only) personally I think the maintenance contract is very overpriced, but when it comes to the crunch, its your choice, but Spandex have you over a barrel, As far as I know there is not an alternative supplier of parts.
Peter -
I can cover the print head separately at £26 per month or £312 a year. Given that the head is now 1 year old and a further 3 years will cost £936 does this seem like a good investment? How long do the print heads last on average? I remember reading somewhere that you can get the edge to tell you it’s meter reading but can’t remember the sequence of keys required.
Anyone help?
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