firefox problem, help required please

[Neil Speirs]

tried a system restore yet Hugh?

[Hugh Potter]

errm,

i’m gonna look stoopid now! how do i do that?

[Neil Speirs]

go to Start (bottom left) > all programs > accessories > system tools > System Restore

once you have it open select a day from the last week that you know everything was working ok, it normally takes about 5 minutes to complete the restore……fingers crossed

[Gordon Galloway]

To find the back up files for your bookmarks go to start menu click on Run write %APPDATA%\Mozilla\Firefox\Profiles\ into the box and click ok this will take you to your Firefox profiles in one of the folders should be your bookmark back ups.

[Hugh Potter]

quote Gordon Galloway:

To find the back up files for your bookmarks go to start menu click on Run write %APPDATA%\Mozilla\Firefox\Profiles\ into the box and click ok this will take you to your Firefox profiles in one of the folders should be your bookmark back ups.

hi Gordon,

it didn’t work in ‘run’ but i have found that file, thank you,

however, this is what i get…

<DOCTYPE>
<This>
<META>
<TITLE>Bookmarks</TITLE>
<H1>Bookmarks</H1>

<DL><p>
<DT><A>Get Bookmark Add-ons</A>
<HR>
<DT><H3>Bookmarks Toolbar Folder</H3>
<DD>Add bookmarks to this folder to see them displayed on the Bookmarks Toolbar
<DL><p>
<DT><A>Getting Started</A>
<DT><A>Latest Headlines</A>
</DL><p>
<HR>
<DT><H3>Mozilla Firefox</H3>
<DL><p>
<DT><A>Help and Tutorials</A>
<DT><A>Customise Firefox</A>
<DT><A>Get Involved</A>
<DT><A>About Us</A>
</DL><p>
</DL><p>

doesn’t tell me much!

i wonder if i have already lost it all somehow? can’t open anything to do with firefox 😥

[Hugh Potter]

thanks Neil, knew i’d seen it somehwere! will have a go.

ps, that blue text in the post above was about 3-4000 characters of code when i pasted it!

Hugh

[Gordon Galloway]

Do you still have internet explorer? If so find Firefox folder 9eelprtx.a and there is a firefox file called bookmarks right click and open with IE.

[Hugh Potter]

HI Gordon,

I Tried that mate.

have done a system restore, had to go back to friday despite having used firefox with no probs on monday. firefox 3 now working but all trace of bookmarks are lost.

i know most passwords, most little used passwords will prob be in emails somewhere! i prob had lots of junk that needed clearing out anyways!

thanks for your help.

Hugh

[Neil Speirs]

System restore doesn’t touch your bookmarks so don’t be put off using it in the future, it’s a handy tool if a quick reboot doesn’t sort out software problems.

[Hugh Potter]

Cheers Neil,

probably just some fatal error within firefox, compounded by me adding a newer version over the top of it!

just realised how many bookmarks i need to try and discover again, prob hundreds!

thanks again,
Hugh

[DanShone]

The firefox process is called firefox.exe in task manager.

Download the new version at http://www.mozilla-europe.org/en/firefox/

Best way to grab your bookmarks is to open my computer then cut and paste %APPDATA%\Mozilla\Firefox\Profiles\ into the address bar at the top.

Then just copy bookmarks.html over to your desktop.

Re-install Firefox then copy the file back!

Hope that helps!

Dan.

[Hugh Potter]

thanks mate, all done now, it had somehow corrupted and lost all my bookmark info, there was nothing in there when i looked for it. the only firefox.exe process running was the one telling me that firefox was already running, if i deleted that then there was nothing left at all to do with FF, i shut so many processes down that eventually i had to manually restrt the pc!

thanks though, in furture i’ll back up my bookmarks.

[Lorraine Clinch]

I keep getting the same message with Firefox Hugh, must be a glitch!

Lorraine

[Hugh Potter]

annoying hey! next time you get it open save your bookmarks! it’s a nightmare having lost mine, having to remember all those paswords to all the different sites!