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  • Excellent customer service

    Posted by Steve Morgan on 20 August 2009 at 07:44

    Well today has started in a pleasant way.
    Ten days ago my router at home stopped working, the power supply had failed, I tried another power supply and still no joy so before I chucked the whole lot in the dustbin I thought I’d give the Belkin support line a ring
    ”No there’s no fuse in the router, I’ll give you an RMA number, send the whole back to us and we’ll replace it”
    The new replacement for a four year router arrived this morning – how’s that for good customer service?

    George Elsmore replied 16 years, 1 month ago 1 Member · 1 Reply
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