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Cutter communication
Ok Hope you guys can help here, I disconnected my computer yesterday to take to another location. Connected it all back up this morning (in the original location) and it found new hardware (the cutter), which is strange because the cutter has already been installed. I have installed reinstalled reinstalled and there seems to be no way the cutter will communicate with the computer. Strange thing is when I send the signlab file to be cut the printer spooler shows a different file (my document) to be cut.
The changes that have been made today are that I updated my graphics card driver, but I wouldn’t have exected this too affect the cutter.
Help please! I am running out of time to cut things and getting rather stressed up. 🙁
Cheers
Dave
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6 Replies
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sorry mate.. its puzzling me too..
what about unistalling the g-card and installing the cutter again. if it works you know its a conflict with the new g-card.
i know its not the answer you want but maybe best to eliminate that possibility. 🙄maybe someone else will be able to help you better,, 😕 😉
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hi
if the computer has been to bits and cards moved then it will think its all new although its not some times pluging something in to a different port will do the same.
other idea is the bios battery low you took the power away when you unpluged it.might help might be a load of boooooooooooooooooougs
chris
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hi dave
i too have had problems with my pc only it’s with my scanner!! signlab won’t recognise it but other sign packages do!! i installed a new mouse, and it caused signlab to be very unstable, found out it was a harware conflict. so removed it. graphics cards are dodgy to upgrade, they don’t always work! was the card needing to be upgraded? as robert says try taking the card out, sometimes when you move a pc, cards & bits dislodge, try reseating your cards, see what happens!!
Nik
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What cutter and what port.
I suspect its the parallel port and possibly a Roland cutter.
Is there a Printer driver in Windows Control panel that is intercepting jobs to that lpt port and sticking them in the windows printers queue.Look for a Printer driver in Windows control pane.
See if the Port it is on is the port you are plotting to in Signlab.
Either DELETE that windows printer driver unless you go File/Print to it from other apps, OR, change the port to say LPT2 or COM2 or File.Every time signlab goes Cut/Plot to that port, that Windows printer driver may be sucking up the data and want to send it itself.
Unless you go File/Print to that cutter from other apps, that printer driver is not needed by Signlab and it will allways intercept the data.
Just a thought. Happens here with Roland printer drivers.
Frank at Cadlink.This problem might com back every time you disconnect/connect
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Came in this morning switched on, re-installed cutter and the cutter worked fine, so a mistery to me. Funny thing is the sign blank had disappeared from the screen (in Signlab), and I always have it on. Sounds like a virussy thing but I have Panda Titanium on the system and nothing gets passed that.
Thanks for all your help
Dave
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I’ve been stuck before on things like this. One thing I always forget to do is actually totaly power off the PC 9mains switch on plug off) rather than just a reboot……
Glad it’s all working again as it gets frightning when nowt works 🙂
Timmy…..
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