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  • General Printing Topics

    customer satisfaction with regards to colour.

    Posted by Stuart Green on 15 March 2010 at 21:50

    how can you ensure that when you print for a customer :

    a. they’re satisfied with the colours in the print and is what they expected.

    b. protect yourself from problems such as completing a vehicle wrap and then the customer complaining.

    thanks

    Karl Williams replied 15 years, 7 months ago 3 Members · 3 Replies
  • 3 Replies

  • Peter Normington

    Member
    15 March 2010 at 21:50

    a/ give them a sample and get them to sign it off
    b/ inform the customer what to expect, and supply exactly that,
    again get it signed off, before you start.
    Peter

  • Stuart Green

    Member
    15 March 2010 at 21:59

    Thanks Peter,

    I have noticed that these kind of things tend to be a popular problem especially customers who like to have a big job like a vehicle wrap and then deliberately kick a fuss to get a discount!!!

  • Karl Williams

    Member
    15 March 2010 at 22:04

    Such is life! Like Peter said get it signed off. Cover your back. 😉

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