can anyone recommend a service engineer?

[Andrew Martin]

Mo.. Have you tried AIT their based in Kent (Sittingbourne) they do mainy mimaki servicing, but i believe they will service other makes.

[Mo Gillis-Coates]

quote Andrew Martin:

Mo.. Have you tried AIT their based in Kent (Sittingbourne) they do mainy mimaki servicing, but i believe they will service other makes.

Thanks Andrew I will give them a call and find out how much a field service is

[Stafford Cox]

Hi Mo. As discussed, AIT don’t service Roland printers but you have my number 😉

Thanks for the recommendation anyway Andrew

[Mo Gillis-Coates]

Thanks Stafford, much appreciated

[Jason Davies]

Tech 8

[Lorraine Clinch]

Richard at Canopy Digital. Used to work for Roland before the recession. He has looked after my machines since his Roland days.

http://www.canopydigital.co.uk/

Lorraine

[Roy Roberts]

Hi Mo,
if i can be so bold to ask, who did you use in the end.

Regards

Roy

[David Rowland]

as rules here prevent advertising.. i am going to say this and I am not being forced to.

we purchased our printer of AIT a long time ago, Stafford worked there as one of the chief engineers. He is now doing independent work as well due to changing times.

If anything, Stafford showed me how the head assembly worked within the printer, I learnt a lot of him although he was well aware I was technically minded.

So far, Stafford given some good advise without taking payment to board members, so with all due respect I think Stafford would be a good person to send a message to and he is South East based.

Saying that, I do know other engineers who have posted here, but as they are not posting, they dont get a say.

I have a lot of respect for the guy, he recently helped me out with Roland based machine for a friend and as I am, we are both keen to keep on top of the market

[Roy Roberts]

Thanks Dave,
Tried Stafford (phone) all i got was ext not manned. No mobile no:.
Regards

Roy

[Mo Gillis-Coates]

Hi Roy, as yet I haven’t used anyone but stafford comes reccomended and he’s near me, having said that, because I’m a bit sad, and also because there are extensive resources available online, I did lots of research and have kind of taken self training if you like.

I have totally cured my deflection problem, all the heads now fire perfectly, so thank god I never went ahead and bought new heads.

I changed the capping station, dampers and some other parts recommended in a full service on my wide format epson and I now carry out general maintenance and upkeep myself.

BUT… I have had quite a bit of technical experience with various printers, so i wouldn’t recommend it unless your a techno "gotta know how it works, had a meccano set, chemistry set and built my own moped from scratch as a kid" kinda bloke like me…lol

[Roy Roberts]

Thanks for the reply Mo,
I am looking down the path of buying a new one now, got engineer coming out next week to give it the once over then we will see.

Regards

Roy

[Stafford Cox]

Morning Roy. What number did you try? The number I had at AIT for all those year is left in the office all the time and I check the missed calls and messages whenever I go there. I have a number fo My freelance business that I guess I’m not allowed to give out on here.

Dave, thanks for your kind words 🙂

[Roy Roberts]

Sorry Stafford could be my mistake, Checking my mobile I actually rang the tech8 number 3 times yesterday morning.

If I could have found a mobile I would have rang.

Regards

Roy

[Justin Atkinson]

Roy,

Did you mean that you tried calling us (Tech8) but you could not get through?

Please let me know, as that should not be the case 🙂

I hope things are now sorted.

Thanks, Justin

[Roy Roberts]

Hi Justin,
It was your number not Staffords (once again sorry), I rang three times in morning betewwn 08.55am and approx 10ish.
Just kept ringing then message as stated.

Regards

Roy