can anyone help i have signlab 5 and am having problems?

[Dave Ward]

I run signlab 5 on winxp home sp2 but have used it on win 98se too with no probs what actually happens when trying to cut ?

[Paul Goodwin]

What service pack with windows xp you got?? i believe but not sure that sp2 has problems with it, may need a patch?

[geo142]

hi i am on winxp home signlab cuts sofare and will then cut across the sign
come back again miss some of that font and start cutting again somtimes missing more fonts any ideas

[Paul Cox]

If i remember i dont think it was a Windows problem but a Signlab problem.

Try ringing Cadlink cos i’m sure there is a Patch available from ALADDIN who make the dongles that should sort yr problem as it did for me a while back, just cant find the exact link for the life of me!!

[geo142]

thanks a lot cokka will try theat

[Frank Droog]

Sounds like a handshake problem but there is not enough info.
Are you cutting to a serial port?
Windows 2000 and XP default to a Handshake of NONE.
I would suggest changing the Handshake of Com1 and Com2 in windows/control panel/ports/ advanced to a Handshake of either Hardware or Xon/Xoff

With Handshake set to none, a the cutter will cut for a while, but when its Buffer is full, it will NOT tell the computer to STOP sending data while it frees up some buffer space. So the plotter will do strange things with this buffer overrun.

Windows 3.1 / 95 / 98 default to Xon/Xoff
hope this cures the problem for you.
frank at cadlink

[geo142]

thanks a lot frank i will try it