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Blurry Print Roland Versacamm

Posted by Paul Laws on 25 February 2011 at 15:09

Hi everyone,

I´m at my wits end with this bloody printer.

I have an SP300 Versacamm, i´ve had problems in the past with the encoder stip, so i´ve cleaned, turned it round and cleaned the red light that reads the strip in the past and it has always solved the problem for the for past 4 years! Now the problem isn´t solved when cleaning, i decided it was time to buy a new strip.

I received my new strip yesterday, i installed it, but the problem persists, so i removed the Encoder board to clean the red light and bingo…the printing commenced. I managaged to do approx 7m worth of printing yesterday and about 3m today, until the print started to go blurry, so i cleaned the strip again, but still the print is blurry, it´s starting the print in the wrong position of the media and it´s not straight, after about 3 times of the carriage going along the printer, it then tells me the carriages are disconnected!

To me i reckon it´s the either the encoder strip or the encoder board, but as the encoder strip is only 1 day old and the board seems to be ok, i can´t work out what else it can be. Could i have installed the strip wrong??

Can anyone help???? My printer has been offline for about week whilst waiting for the new strip, i have a massive back log of printing to do! And advise would be much appreciated!!

Thank you

Gabriel Cristian replied 14 years, 5 months ago 7 Members · 8 Replies
8 Replies

Richard Urquhart

Member
25 February 2011 at 15:59

Paul this wont help but get an engineer in to look at it, if your busy and have lost a weeks print to me that would have paid for a years service contract.
Rich
Chris Wool

Member
25 February 2011 at 16:40

possibly the main ribbon cable has intermittent fault.
Steve McAdie

Member
25 February 2011 at 16:54

Hi Paul,
Have you performed the linear encoder setup?

Steve
Paul Hughes

Member
25 February 2011 at 17:11

Paul

Change the encoder sensor, i had the same very problem, had new strip and within days playing up again, changed the sensor and it fixed the problem. had mine from roland.

Paul
Paul Laws

Member
27 February 2011 at 09:42

Hi everyone,

Thanks very much for the advice. I disconnected the encoder board and cleaned the eye, that seems to have solved the problem. However, after speaking to roland regarding this, they think that i could have a faulty encoder board. As it seems to work when it wants! So i will buy a new board.

Steve….How would i normally perform an encoder setup?

Thanks
Steve McAdie

Member
27 February 2011 at 19:26

I think it must be in the service menu as there are no instructions as to how to do it, it just says after fitting new encoder strip perform the linear encoder setup.

Steve
Gavin MacMillan

Member
28 February 2011 at 08:26

Do you ever try and setup up with printer and it fails to see the pinch rollers? We had this happen and it slowly became worse over time, the culprit was the ribbon cable. This also gave other issues that we were more used to seeing with the encoder strip
Gabriel Cristian

Member
19 April 2011 at 13:29

Have you solved your problems? It seems to me that the encoder sensor is a little "tired". You should replace that and everything will be just fine. I’ve met the same situation many times and that was the solution. I bought an Linear Encoder Board(45 euros or smthg like that in Belgium). After replacing the sensor, enter the service menu and perform linear calibration and linear encoder setup.
Good luck!