Anyone using Shiraz RIP?

[David Rowland]

yes, it can…
is the dongle lit up?

[Karl Williams]

quote Dave Rowland:

yes, it can…
is the dongle lit up?

If it isn’t you can download the hasp driver off the net.

[David Rowland]

you got it… it should also be in the shiraz folder that it made… i know i had to download it for server 2003

[Paul Munford]

ooeer ..the dongle doesn’t light up?

Although the program has installed ok when you try to start it it automatically goes in to demo mode.
Can you talk me through it step by step.
Which folder exactly would i look in for the hasp driver please.
Cheers
Paul

[David Rowland]

well, when you plugged in the usb dongle does it glow bright red? when its bright red its working and the hasp driver installed.

try unplugging usb dongle and put it back in… let us know if it starts asking for driver disks etc

[Paul Munford]

Dave,
I don’t have a usb dongle with a light on it, the dongle i have fits on to the printer port lpt1 and the parallel printer cable fits in to this.
When starting the prog i get an error message "invalid protection key – starting in demo mode"

[Karl Williams]

Take the printer out of the dongle. I’ve always been told not to do that. I think Stephanie Peterson had the same problem with Signlab.

[Paul Munford]

Karl,
Tried without printer attached to dongle …still not working ..same error message

[Karl Williams]

Try reinstalling the software. If that doesn’t work then perhaps the dongle isn’t compatible with xp or the dongle’s damaged. You may be able to down load an update from AIT but they will charge you for it.

[Paul Munford]

Dave , Karl,
Thanks for your help and suggestions….still no joy so a call to AIT on tues.
Cheers
Paul

[David Rowland]

ah lpt one… think AIT will send u an USB one… parallel not good for dongles with xp

[Paul Munford]

Just for the record…in case anyone ever has the same problem.
I downloaded the latest XP hasp 4 drivers from Alladin and installed them, re-started PC …..problem solved.