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Warranty for your work- Tinting building
Hi all.
Im putting a price in for a large tinting job, council owned daycare building. I have been asked to specify the warranty period.
This is new to me so havnt got a clue tbh. The manufactures warranty is 5 yrs i believe but how about the warranty for my workmanship?
Lucky enough ive never had any problems with work i have done but i can imagine that after a few years if there was a problem then the manufacture of the film would say its a fitting error and there is no warranty anyway.Im sure its all just hot air thats needed for the council but dont want to lose the job because my warranty sounds too short, or make myself bankrupt by making it too long.
In my head i thought 3yrs on my work sounds about right?.
Be glad to here your thoughts.
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5 Replies
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I dont do tinting work but I would expect the 5 years is the same as vinyl and its the max life not the minimum.
I would say 3 years sounds fair, I normally offer the same on a polymeric vinyl which is aprox 5-7 max life.
Just ensure you state that it does not include any damage or 3rd party involvement as something so simple as window cleaners could end up with you being called back because they scratched it.
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Be careful if the units are double glazed, the gas in between can heat up & cause the unit to explode!
Never had this happen myself, but have been told by a window glazer that if the unit is covered fully that this can happen.
Check with your film provider about this. -
Thanks for the reply kevin, yes i think you are spot on and i will put those points into my quote, its amazing how everything turns out to be our fault so best to cover our butts.
Hi gavin, Yes im aware of the risks, all the windows i do are tripled glazed. Some i can open up and put internally onto the last glass, these however are triple glazed one piece of glass and as you stated the glass can go pop. So unfortunatly it means you need to use a much higher spec (expensive) film which is fitted to the outside.
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It’s all about the wording and limiting your extended liability with a positive spin.
I’ve very rarely offered more than a one year limited warranty on the installation however I make note that the MANUFACTURER gives an expected lifespan of X years or that typically it will last X time in your experience.
Limit to installation failure (peeling off of its own accord) and clause out to your own satisfaction of no external factors, including but not limited to accidental or malicious damage, incorrect cleaning, etc and that they should be satisfied that the materials offered meet their criteria (provide data sheets).
If you show diligence (paper trail) in matching films to glass and environment then your insurance should cover you in the event of a catastrophic failure…otherwise they may see you as negligent.Loads of other stuff but might look more negative than positive in a quote.
Most manufacturers have a "no consequential costs" clause on failed materials (unless you get prior agreement)…so you get the money back for the goods but not the labour or hassle.
My take on it anyway.
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quote DavidRogers:It’s all about the wording and limiting your extended liability with a positive spin.
I’ve very rarely offered more than a one year limited warranty on the installation however I make note that the MANUFACTURER gives an expected lifespan of X years or that typically it will last X time in your experience.
Limit to installation failure (peeling off of its own accord) and clause out to your own satisfaction of no external factors, including but not limited to accidental or malicious damage, incorrect cleaning, etc and that they should be satisfied that the materials offered meet their criteria (provide data sheets).
If you show diligence (paper trail) in matching films to glass and environment then your insurance should cover you in the event of a catastrophic failure…otherwise they may see you as negligent.Loads of other stuff but might look more negative than positive in a quote.
Most manufacturers have a “no consequential costs” clause on failed materials (unless you get prior agreement)…so you get the money back for the goods but not the labour or hassle.
My take on it anyway.
I like your take on it david. Its something i will get written up. Like you say its all about the wording and how people perceive the information.
Like all insurances etc, make it sound better than it actually is 🙂
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