Home Forums Vinyl Cutter Discussions Summa Cutters in desperate need of help installing old D1010 on Win 7

  • in desperate need of help installing old D1010 on Win 7

    Posted by christoph rihs on 21 May 2017 at 13:16

    sorry to bother you with such an old machine…
    I suspect this is just a minor glitch for you, but I am simply stuck, running out of ideas!

    I had the chance to buy an old Summa D1010 – when I picked it up I asked the guy how he was running it but he couldn’t tell me much since a buddy of his had set up the communication.

    Now I am trying to get it to work with a laptop running a win 7 64, plugging in an USB-serial adapter (tried several); I downloaded the Summa Tools, Control and Winplot; I seem to have a communication between laptop and plotter, but cannot get the plotter to cut.
    I get a response from the plotter when using Cutter Tools, can get him to run the tests, he recognizes the paper size.
    I am using Illustrator to create the file, but since I cannot get the plugin to nestle itself, I use Winplot to import the file and try to cut from there.
    But when I import an AI-file (saved as Illustrator 3) wanting to cut I get a message saying:
    "failed to get extents from cutter
    cutcmd_failtimeout
    failed due to timeout
    check if cutter is online and if cable is attached"

    And from then on the plotter seems unresponsiv.

    Would anyone have a hunch?

    best regards! Christoph

    Martin Pearson replied 8 years, 4 months ago 3 Members · 3 Replies
  • 3 Replies
  • Colin Crabb

    Member
    21 May 2017 at 15:24

    Try running the summa program in ‘Administrator Mode’ might help, had an issue before with a summa cutter, this helped.

    Hope it works for you!

  • christoph rihs

    Member
    22 May 2017 at 05:40

    thank you, Colin, I will try!
    (did run the set ups in admin mode…)

    best regards – Christoph

  • Martin Pearson

    Member
    22 May 2017 at 12:15

    I don’t know if it is still the case as chipsets have been upgraded over the last few years but the FTDI chipset use to handle working as a virtual com port far better than the prolific chipset. Have a search on the forum & you will see that most of the adaptor problems were fixed by buying an adaptor with an FTDI chipset 😆 😆

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