-
Cutting Master Pausing
I’m running Cutting Master 3 (release 2.2.1040gc) running Mac OSX and CS5 on an iMac.
When using CM3, if I click out of CM to carry on using illustrator, or any other program, the plotter continues, then will slow, pausing. Bringing CM3 to the front brings the plotter back to life.
I’m stumped as to the cause. It’d be nice to be able to leave the plotter churning away as it should, whilst doing something else on the machine!
Anyone experiencing similar issues? I’m thinking perhaps a new USB cable?
-
11 Replies
-
David are the completed jobs stored within the poltter? Might be worth deleting the previous cut jobs or at least moving them to a different folder on your computer, doubt it will be a cable issue, more like a memory/buffering problem. If it’s cutting on the fly can you send the whole file before it starts cutting.
-
I don’t think it stores the jobs on the plotter. Just transmits it to the plotter as it cuts… I don’t actually know how it works!
I tried another usb cable that seemed better time will tell.
-
I get the same issue using the same setup as you.
I’ve not fixed the issue yet but I think it’s the usb cable.
-
I don’t think is the cable otherwise the cutter will slow/pause in any condition, even when CM is left in front.
It seems to be a sfotware glitch. I would reinstall the Graphtec software again.It could be a bug on CM3 vs your OS. Try remove CM3 and install CM2 to eliminate this posibility.
Or it could be a bad installation/update of Graphtec software. Try re-installing CM3.
Also, it might be the Mac itself putting the USB port in standby but this is unlikely as the port is use (or meant to be).Please provide more details how this issue started, maybe we can get closer to the solution.
Btw, I use CM3, Illustrator CS5 and iMac OS ElCapitan and have no issues at all. I had Yosemite before and had no issues either.
Best,
G -
I’m currently using a shorter USB, with an extension cable through the window and it seem’s OK, although I’ve not tested it fully yet.
Got a few M of digi print to cut later on so will see how we do.
-
I was speaking with the guy on the Graphtec stand yesterday at Sign & Digital, and asked him what the issue was.
Apparently CM3 is rather resource intensive on the machine it’s running on, and they don’t know why. Keeping CM3 as the active window sorts it, or… use CM2.
It’s certainly a software issue, not hardware issue.
-
For a workaround I would purchase a cheap mac to run the plotter, and load it via dropbox or a flash drive. For a couple of hundred bucks your problem is solved.
-
It’s not a massive issue, as we also use SignLab for our Print & Cut, so it’s not get used as much as it used too.
Just frustrating like now, when I open Safari to reply to you, it’s paused, I click back on it, it’ll cut the weed lines.
-
i get the same when i try and continue with other work, i think its a combination of, me putting a longer usb cable in, running a pretty basic computer,
i was thinking of getting my old laptop and a shelf above the plotter, its a graphtec ce6000-60 it can be a pain at times
-
Dear all,
I have noticed the same issue on my iMac (see my configuration on my post above).
However I have fix it. The trick is to tell CM3 to send all job(s) in one go to the cutter rather than streaming. I have done a print screen on Windows as I am away from iMac but it’s the same on Mac.
This worked for me. I can switch to any other program even if the job is still being sent to the cutter. And if the job has been fully sent to the cutter I can even shut down my computer while the job is cutting.All data is on its memory now.
Let us know if this worked for you.
Thanks
Attachments:
-
I’ll give that a go and see what happens. :thumbup2:
Log in to reply.