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Roland XR 640 Pro – Not printing after moving – help please?
Guys,
I’m really hoping someone on here can help
So we moved our Roland XR 640 today – Did exactly what Roland told us to do – Eight cleaning cartridges and cleaned all the lines – Locked the heads and moved on our own van 8 miles down the road.
All went very smoothly got it to the other end plugged it all in about 20 mins later it went through all its loading prompts and the machine eventually went into load roll menu.
I loaded the media did a quick test print and to my surprise the vinyl was white no print on it at all.
We were advice by Roland to do some powerful cleans – We did 6 in total and were told that the ink might pull through the pipes but nothing. It seems as if there is no ink coming into the heads.
Any ideas guys – been pulling my hair out about this most of the evening
Stafford Cox – If your reading this I know your not a million miles from me – Any change of getting a call out and getting this looked at.
I’m concerned also the heads might dry up if i’m not quick.
Just for the record machine was printing beautifully no missing nozzle etc etc….
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6 Replies
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Can you see any ink in the lines or Dampers?
It’s got a fair way to travel, down the lines, into the dampers, head, cap’s, and I would have thought to prime the pump, as if it’s full of air won’t get as much suction?
In the past on our old RS we’ve put a syringe on the pipe from the cap’s and manually drawn the ink through the lines/damper/head/cap.
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Hi,
have you got a small syringe? Use that too suck the ink into the pump! Not sure on your model as we have an sp540 but we can either disconnect by the dampers and pull the ink through the lines there, or at the pump. It does take quite a lot of suction to get the ink along the lines, but once its primed it should be fine.Cheers & Goodluck
Dan
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Had an engineer check these out looks like the cap tops are knackered.
He used a syringe to try and create a vacuum and one cap top was bad and the other seemed ok.
Got some cap tops arriving Monday so fingers crossed it’s all back to normal after this.
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Just to update everyone…so I had the cap tops replaced and the machine is all up and running now…I wasn’t aware that the cap tips needed to be replaced so often when you run metallic and White.
Thanks to PrintMax and there engineer Rob for coming out to me next day and getting me back up and running.
Thanks to Justin also from colourific for giving me a call and getting me to do some initial checks and being on hand to help.
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Glad we could help James! Thanks for the shout-out.
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No bother Cat thanks for getting it sorted for us!
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