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Summa S160T
Hi I am having trouble with my cutter giving error – unable to find knife home position and stopping giving Y-axis error! overflow! Anyone know how I can solve this (I have set all factory defaults) all offers of help appreciated!!
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7 Replies
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Have you tried art systems? I think they’re still the uk agent for tech support on summa’s.
Failing that how about emailing summa direct, they have both been very helpful to me in the past.
The S- class machines have a 3 year warranty from memory so worth a check if you’re near that, if it needs parts they are eye wateringly expensive as there’s only two boards inside the machine, main board and power supply.If there’s any settings you would like me to compare I can do. But I don’t think there are any.
Cheers
Alex
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Thanks Alex very helpful! Best Andrew
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No worries!
Did you have any luck with it?
Is the machine out of warranty?They are awesome bits of kit when working so hope you can get it sorted
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Summa side-stepped me with "Summa is the manufacturer of the unit. Please contact your dealer for service and support" – will let you know how I get on today (chat.)
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Great news – still under warranty, ArtSystems sending an Engineer to replace cutting head – Phew!!!
Top advice thanks again 😉 -
Brilliant! You’d have been cursing if you had to pay for it, that’s for sure!
Cheers
Alex
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Great news ArtSystems Dean changed the cutting head and we are up and running! Glad I came to this forum for advice – I am about to ask a question about blades.
😉
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