Home Forums Printing Discussions Roland Printers Versacamm prints mixed up colours ADVICE Please?

  • Versacamm prints mixed up colours ADVICE Please?

    Posted by Carlos. on 9 August 2013 at 10:21

    Hi guys my printer has gone crazy I bought used 6 months ago and worked great 🙂
    But now printing blues as green , pinks as orange etc 🙂
    I had an order for 20 blue van decals and it printed dk green ?
    I did a head wash with the cleanin cartridges , manually cleaned Heads solution on sponges , used the clean function etc and it started green but bled to blue so carried on and after 1m was printing true blue Yeay !
    Tried next day printing blacky green Argghhhh , did the same again and worked !
    Today guess what back to the green and other colours all to pot as well 🙁
    Any advice very gratefully received
    It has new Eco Sol inks the test print was showing black dk green pink yellow
    but now it is bk green, dk green yellow yellow ?
    Carl

    Denise Goodfellow replied 12 years, 1 month ago 10 Members · 29 Replies
  • 29 Replies
  • Carl Slater

    Member
    11 August 2013 at 19:51

    171 views and not one word of advice ?? Please guys , I cannot really afford to call out an engineer I would rather tackle the job myself , but I could do with a clue what could be wrong ? If I need to start budgeting for a replacement head or hopefully a simpler repair ? I did change the main pump a few weeks ago because it was leaking black ink , but 20m + of print has gone through since without any probs until now …..:-(

  • Phill Fenton

    Member
    11 August 2013 at 20:43

    You are getting a cross contamination of your ink. Assuming each cartridge is plugged into it’s correct slot, then this can only be happening at the capping station.
    (possibly swollen sponges)
    I would fit new dampers and a new capping station. Also check your pump is working properly and drawing the ink through.

  • Graeme Dingwall

    Member
    11 August 2013 at 21:31

    Could it be the seals on the plastic manifold on the head

  • Carl Slater

    Member
    11 August 2013 at 21:47

    Thanks guys , can .i tell if there faulty by looking at them or just have to replace one bit at a time till working ?
    Carl

  • Graeme Dingwall

    Member
    12 August 2013 at 12:11

    Carl,

    You will just have to see if you can pinpoint the problem start with the ink lines is the ink ok in them? if it is move down to the dampers see if it’s still ok, then keeping moving along the system till you pinpoint where the inks are mixing.

    Graeme

  • Carlos.

    Member
    12 August 2013 at 12:27

    Took apart today , Ink in Lines they are clear, dampers seem ok , have ink in them , but I have ordered a new set to be sure and sponges below head seem to have the 4 separate colours in them , I tried to print a spectrum of colours but will not print reds, pinks or blues , can get orange turquise all the greens yellows black ok , so I am guessing the blue and pink not coming through properly , could it be fuses ? if so where are they located ?

    Cheers Carl

  • Graeme Dingwall

    Member
    12 August 2013 at 12:43

    Sounds a bit strange………….what model is it?

  • Carlos.

    Member
    12 August 2013 at 13:12

    Versacamm Sp300

  • Graeme Dingwall

    Member
    12 August 2013 at 13:32

    Ok so one head should be running magenta and yellow the other black and cyan if you have a blown fuse you lose both colour I.e yellow and magenta because there on the same head.

    What do you get when you push test print on the machine?

  • Carlos.

    Member
    12 August 2013 at 13:57

    2 rows of greeny black and two rows of yellow ?

  • Graeme Dingwall

    Member
    12 August 2013 at 14:13

    Ok so I would say it’s either the manifold on the head or the head itself as the ink is fine in the dampers is fine, so from there it goes into the manifold then through the head.

    Maybe some of the more experienced guys can point you to something else but that’s what it looks like to me if the fuses were gone it wouldn’t print at all

  • Dan Osterbery

    Member
    12 August 2013 at 15:36

    what colour are the ink lines that run to the dampers? do you have CMYK, if not i would say it is the dampers and the seals have gone and you are getting cross contamination.

  • Carlos.

    Member
    12 August 2013 at 16:07

    Sorry I am not that savvy with the workings but If you mean the lines going into dampers from the cartridges all ok CMYK colours are true, I have ordered a set of Dampers to try first , when you say the seals do you mean on the dampers or the part they push onto?

    Carl

  • Dan Osterbery

    Member
    13 August 2013 at 07:04

    Hi Carlos,
    sorry im not much help then. but i would effeminately change the dampers. When we had contamination, we realised that the pipes leading to the dampers also had contamination, and a change of dampers cleared the problem. But if your pipes are showing cmyk, it is obviously not the same issue.

    Goodluck

    Dan

  • Carlos.

    Member
    21 August 2013 at 10:56

    Ok I have just fitted a new set of Dampers, completed a head clean with the cleaning cartridges put new eco sol ones on and the ink is not filling the tubes, message comes up saying Ink filling then switches off saying canceled to protect Motor ??
    I read somewhere you can Syringe the ink up to the dampers but I don’t keep any syringes or never bought any , where would I get one and does it have to be a certain size ?
    To make matters worse just had Universal studios send me an email to do the cars from the last Fast & the Furious film to advertise the DVD release
    which is a job I would love to do ! but I need my printer 🙁

    Carl

  • Harry Cleary

    Member
    21 August 2013 at 11:02
    quote Dan Osterbery:

    but i would effeminately change the dampers.

    😮 😮 😀 😀 (I’m guessing you’ve been a victim of the dreaded predictive text Dan?)

  • Dan Osterbery

    Member
    21 August 2013 at 11:13

    ha ha harry didn’t spot that! quick change of clothes a spot of make up and get those dampers changed!!!! lol

  • Harry Cleary

    Member
    21 August 2013 at 11:15

    😀 😀

  • Phill Fenton

    Member
    21 August 2013 at 11:48

    Change the tubing coming from the heads to the pump and into the waste bottle. It sounds like this is blocked – either that or your pump is Kaput

  • Carlos.

    Member
    21 August 2013 at 12:54

    Thanks Phil the tubes were full last week when problems were there. over the weekend the ink seems to have drained back to cartridges , so I dont think the tubes caused the problem and I fitted a brand new pump 5 weeks ago .

  • Carlos.

    Member
    21 August 2013 at 15:12

    I just called Roland to check there call out fees £390 call out !!!!!!
    ouch then £120 per hour 🙁
    are there any non Roland engineers out there a bit more reasonable ??

  • John Thomson

    Member
    21 August 2013 at 20:19
    quote Carlos.:

    I just called Roland to check there call out fees £390 call out !!!!!!
    ouch then £120 per hour 🙁
    are there any non Roland engineers out there a bit more reasonable ??

    Call out is high but depends where you are……hourly rate is about right……this is why many have maintenance contracts for their printers, personally I dont have a contract and do my own maitenance…just had my first engineer visit for a service and head alignment in 5 years this month so I reckon i’m quids in.

    John

  • Cheryl Smith

    Member
    21 August 2013 at 20:29

    grafityp do a call out…less than Roland.

  • Dan Osterbery

    Member
    22 August 2013 at 08:13

    Andrew Malcolm flew over here to help me when i was in a pickle, good rates and did an awesome job! andy@admservices.eu or 07921 380282.

  • Carlos.

    Member
    22 August 2013 at 08:54

    Thanks guys, Dan where is Andrew based ? I am near Silverstone Northants

  • Dan Osterbery

    Member
    22 August 2013 at 09:46

    Derby I think?

  • Carl Slater

    Member
    27 August 2013 at 18:56

    Yeay finally got it working after researching engineers to repair I tried pulling al the pipes out attaching a syringe and pulling ink through , the one from the pump to the heads did the trick , seems to be working fine
    Fingers crossed 🙂

  • Jamie Dale

    Member
    27 August 2013 at 20:16

    The cause for the ink to go back into the carts if the lines are full means there is an air leak most probably nearer to the damper side so essentially like a siphon effect. I always manually pull the ink through with my Roland machines. If the dampers are in perfect shape the ink should stay correctly within the lines. If they empty again it could mean within the small gold connectors the small rubber seals have burst that seal the nylon tubing to the dampers, if this is fine. I would move on and replace the small manifold on the head that is offending (only approx £13 from digiprint) if it still drains again the only thing it can be in the ink line it’s self and thats a pain to refeed it from the cart.

    Engineer chargers are extortionate so the process of elimination always comes into play in most cases 🙂

  • Denise Goodfellow

    Member
    27 August 2013 at 20:43

    Can you print boxes of cymk?

    We had a dtg printer and we could not get the colours correct, when the engineer came he had to swap something over in the software. Saying this we did have this problem from day 1

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