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  • Fonts not working after the Windows update

    Posted by Doug Pulver on 14 December 2012 at 03:17

    I don’t know if anyone has experienced this or not, I just wanted to post this from another website.

    quote :

    We’ve taken several support calls today regarding an issue where PostScript fonts have stopped working within Flexi after last night’s Windows update. We’ve heard reports that this is also happening to Corel users.

    The Windows update affected 64bit operating systems from XP to 8. SAi is currently working toward a solution, but until we find one, we recommend against installing this latest Windows update. Learn more about the Windows update here: http://support.microsoft.com/kb/2753842.

    If you have already installed the update and are having difficulty using Flexi, you can uninstall the update: http://windows.microsoft.com/en-US/w…move-an-update.
    __________________
    Steph Stamm
    StephanieS@ThinkSAi.com
    http://www.ThinkSAi.com

    Neil Kelly replied 12 years, 10 months ago 4 Members · 4 Replies
  • 4 Replies
  • Steve Morgan

    Member
    14 December 2012 at 08:35

    I’ve not had any trouble yet. This email arrived this morning from Letterhead Fonts:-

    Windows Update Bug
    December 12, 2012

    Windows 7, Vista and XP users that installed the latest update from Microsoft on Tuesday, December 11th are reporting that Postscript OpenType fonts have disappeared from applications. This issue is not unique to LHF fonts, but affects all Postscript fonts installed.

    The remedy is to set update settings to: "Check for updates but let me choose whether to download and install them" and then uninstall the update from yesterday by doing a system restore to an earlier point.

    See this site for more information on how to configure your update settings.

    Until Microsoft has discovered what the issue is, do not install any updates for Windows.

  • Russell Pavey

    Member
    14 December 2012 at 08:57

    Thanks for that Doug

    Yes this happened to me yesterday with Corel /XP – they just disappeared.

    Must have had automatic updates on as when I came in yesterday morning my PC had restarted itself.

    Now to try the system restore.

  • Brian Hays

    Member
    14 December 2012 at 09:20

    Signlab has the same issue also…

    We Have been informed of a fonts issue in SignLab after recent Windows updates were installed.

    R** W***** has released the following instructions to avoid the issue:

    Windows update patch KB2753842 has disabled the use of Adobe Type 1 fonts (a) in Signlab.

    To cure the issue until windows release a fix, you need to uninstall the patch.

    For Windows7 & Vista users:

    Go to Control Panel > Programs & Features > Installed Updates.

    Locate the patch Security Update for Microsoft Windows (KB2753842) right click and Uninstall.

    You will need to restart the PC for the changes to take effect.

    The patch was released between the 11th and 13th Dec 2012.

    For Windows XP users:

    Go to Control Panel > Add or Remove Programs > Check the option at the top “Show Updates”

    Locate the patch Security Update for Windows XP(KB2753842), click to select it and then click the Remove button.

    You will need to restart the PC for the changes to take effect.

    The patch was released between the 11th and 13th Dec 2012.

  • Neil Kelly

    Member
    14 December 2012 at 10:48

    We did this yesterday and as we have auto updates activated

    it re installed the bad updsate again it last night so we reomved again

    you can turn auto updates off until this is fixed or just keep removing it daily

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