• General Cutter topics

  problem installing jaguar plotter on new lap top

  Posted by Matthew Greer on 23 August 2012 at 17:46

  Hi People

  Ive had a new laptop that is running windows 7 and having trouble installing my GCC jaguar plotter usb drive to get it to run. Anyone got any tips to try?

  Thanks

  Matthew Greer replied 13 years, 1 month ago 3 Members · 5 Replies
• 5 Replies

• 

  Nigel Pugh

  Member

  23 August 2012 at 19:32

  Matt sounds like you need a new driver for Win 7, drop me an email at nigel.pugh@grafityp.co.uk and I will get it sorted.

  Nigel

• 

  Matthew Greer

  Member

  23 August 2012 at 22:58

  Thanks nigel

  Thought that might be it. I did buy the machine from yourselves a few years ago.

  Will drop you an email tomorrow. Will the usb driver work on all the jaguar machines or will you need know my model number?

  Cheers
  Matt

• 

  Nigel Pugh

  Member

  24 August 2012 at 08:18

  Hello Matt, it will work for any Jaguar.

  Regards
  Nigel

• 

  Frank Droog

  Member

  24 August 2012 at 18:45

  not sure but you may have to switch the plotter from GCC Usb mode to Common USB mode. You do this on the cutter itself.
  For some reason GCC had to add Common USB mode, possibly for Win7 64 bit.
  I think , but am not 100% sure, that our software could not get the page size from the machine unless it was set top common USB mode in Win 7 64 bit.

  Was never able to get a compleate answer to the differance between GCC mode and common USB mode.

• 

  Matthew Greer

  Member

  28 August 2012 at 08:49

  Hi Nigel
  Just wondering if you’ve managed send me that driver through yet?
  Thanks
  Matt

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