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how do i protect myself from customers with large orders?
I went in to see a customer who told me he wanted 7 vans doing. I ordered the vinyls in specifically for him and agreed the terms 1 van to be paid once the van is done. did the first can not a problem, and the second and the third. come the fourth van, its been 5 weeks and ive already cut and got readxy the vinyl only for the fourth and the rest of the vans ive still got the vinyl which i pre ordered.
problem is he still hasnt delivered the rest of the vans for me to do. he keeps saying he yet has to have them spray painted.
might just write the leftover vinyl off but do i just take 50% upfront in future? or is this gonna be an issue for the customer?
whats the best thing to do? 🙄
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3 Replies
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I don’t cut anything until I know the van is going to be with me on a certain day at a certain time, that way it saves having vinyl cut and no van to put it on. You have already been paid for 3 vans so you shouldn’t be out of pocket at all. The rest of the vinyl if the customer doesn’t come back to get the rest of the vans done will just go into stock and get used for something else so not wasted at all.
Difficult to know what to do about payments as everyone works different ways but it may well be that the customer still wants to get the other vans done but hasn’t been able to take them off the road to get sprayed. -
I priced up for 4 vans recently, with discount on all 4. first 3 paid in full on delivery (about 3 weeks apart) then all discounts knocked off the last van. I always take 50% up front to confirm the order.
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thanx guys for the useful input 😀
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