• General Sign Topics

  who else apart from Robert Horne supply Orafol materials?

  Posted by John Dorling on 31 March 2011 at 09:22

  Hi

  Can someone please tell me who else apart from Robert Horne supply Orafol materials? The dealer locator on the Orafol site doesn’t work.

  Thanks

  John

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  Kevin Flowers replied 14 years, 9 months ago 4 Members · 7 Replies
• 7 Replies

• 

  Martin Pearson

  Member

  31 March 2011 at 11:42

  John, don’t know if they still do but the vinyl corporation use to supply their stuff and had an online shop. That was about a year or so ago when I was having problems with Robert Horn and had to go elsewhere.

• 

  John Dorling

  Member

  31 March 2011 at 12:01

  Hi Martin

  Thanks. I just rang them and the lady I spoke to was very helpful, but they don’t stock 3951 or 3551 which is what I need. Anyone know any other companies that carry these products?

  Thanks

  John

• 

  Martin Pearson

  Member

  31 March 2011 at 14:45

  John, try doing a google search for oracal vinyl, I just tried and it threw up a few companies I have never heard of. I know a recommend company would be better but at least it’s a start and if nothing else I’ve bumped your post back to the top :lol1:

• 

  John Dorling

  Member

  31 March 2011 at 14:48

  Thanks Martin! To be honest that was the first thing I tried, but I need lots of stuff and nobody apart from RH stock it all. I have at last found a helpful lady at the Northampton office who is trying to help me. I used to use EuroPoint for all my vinyl, but I had to find different suppliers when RH bought them out because they said my account was no longer valid! 👿

  Thanks

  John

• 

  Martin Pearson

  Member

  31 March 2011 at 15:50

  John, I feel your pain lol. I had exactly the same problem, was a cash customer with Europoint and never a problem, when RH took over I kept getting over charged despite telling them I was a UKSG member. They set up an account for me which was through the Manchester depot which is no good to me as I am in Scotland.

  I’m not a big customer so they are obviously not interested in my business.

• 

  Jon Marshall

  Member

  31 March 2011 at 16:10

  Its a shame. I’d probably use the wrap stuff but RH are not good on customer service. There seem to be too many branches and they dont cooperate with each other very well.

• 

  Kevin Flowers

  Member

  31 March 2011 at 20:45

  I have used Europoint & then RH for years and although i went through a spell of no stock it has sorted itself out over the last year, service is always brilliant. We call the UKSG 0845 number & you do get the occasional new person but i just chase the rep if i’m not 100% sure the person as dealt with the order correctly

  Kev

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