• General Printing Topics

  customer satisfaction with regards to colour.

  Posted by Stuart Green on 15 March 2010 at 21:50

  how can you ensure that when you print for a customer :

  a. they’re satisfied with the colours in the print and is what they expected.

  b. protect yourself from problems such as completing a vehicle wrap and then the customer complaining.

  thanks

  Karl Williams replied 15 years, 7 months ago 3 Members · 3 Replies
• 3 Replies

• 

  Peter Normington

  Member

  15 March 2010 at 21:50

  a/ give them a sample and get them to sign it off
  b/ inform the customer what to expect, and supply exactly that,
  again get it signed off, before you start.
  Peter

• 

  Stuart Green

  Member

  15 March 2010 at 21:59

  Thanks Peter,

  I have noticed that these kind of things tend to be a popular problem especially customers who like to have a big job like a vehicle wrap and then deliberately kick a fuss to get a discount!!!

• 

  Karl Williams

  Member

  15 March 2010 at 22:04

  Such is life! Like Peter said get it signed off. Cover your back. 😉

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