uksignboards.com | Mac help please

General Software Topics

Mac help please

Posted by Dan Osterbery on 24 June 2009 at 17:50

Hi All,
I have had a mac for ages and never had a problem! I have a problem with the mail program? It does not seem to download the content from the server?? I have read all the help files run a disk utility, does anyone have any ideas?? It is A G4 Powerbook and I am running V10.3.9.

thanks

Dan

Dan Osterbery replied 16 years, 3 months ago 4 Members · 8 Replies
8 Replies

Martin Kennedy

Member
24 June 2009 at 21:27

Hi Dan

Not sure if I can help, but lets get the discussion going…

What mail program are you using?
Was it working recently and has now suddenly stopped?

Martin
Jason Davies

Member
24 June 2009 at 23:29

I have the same problem, I just don’t bother using that one anymore.

Jason
John Childs

Member
24 June 2009 at 23:35

Can you send mail OK?
Dan Osterbery

Member
25 June 2009 at 08:14

Hi guys,
I am using mac mail, I can send no problem, as long as the content has been downloaded, otherwise a blank email appears. It has been working fine for four years? No new software installed or anything like that, very odd!!

cheers

Dan
John Childs

Member
25 June 2009 at 08:52

I’m struggling here Dan, but I’m wondering whether you have reached the limit on your server.

Try removing copies of mail from the server using the advanced tab in the accounts pane of Mail preferences.

If you set it to automatically remove copies from server after one month then, if that is the problem, it should never happen again.

Let me know how you get on.
Dan Osterbery

Member
25 June 2009 at 09:09

Hi John, been there! In the advanced pane, it has always been set to remove after one week!! I think I will talk to the server owner and see if its anything their end! It has me baffled this one!
Martin Kennedy

Member
25 June 2009 at 09:21

Hi Dan

Yes – try your servers and also your internet service provider.

We had the same problem two years ago – our Mac supplier came out and said it must be the provider. At first they denied everything but after a few days admitted that their servers had been upgraded and weren’t Mac compatible anymore!

We switched to Microsoft Entourage for emalis and it has worked fine ever since.

Just thinking – do you use the automated ‘system updater’ on the Mac and could a recent update have caused issues between you and the provider?

Martin
Dan Osterbery

Member
25 June 2009 at 09:29

Thanks guys! I think entourage might be the way forward! yes we are on the automatic update system!

cheers

Dan