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Service Engineer with no tools!!!
We booked an engineer to fix our Soljet this week.
I diagnosed the problem – the manifold had melted and had snapped of leaving the dampers freely hanging. Requirement – New Manifold
I rang B&P to arrange an Engineer to visit as part of our extended maintenance contract.
He turned up today had a look at the problem and asked if he could borrow a cross head screwdriver. I thought nothing of it until he then asked to borrow a syringe as well.
It turns out he had no tools with him. Unbelievable!!
Has this ever happened to anyone else?
Cheers Stephen
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3 Replies
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at least he showed up 😀
has the head been changed not to long ago ?
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Yes about a month ago. Why?
Cheers Stephen
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probably put a epson water based head in with out changing the manifold and seal, the heads work fine but the associated plastic is not compatible with solvent inks,
dont ask how i know that 😳
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