Home Forums Printing Discussions General Printing Topics I have made a big boo boo this week (what a plonker!)

  • I have made a big boo boo this week (what a plonker!)

    Posted by Simon.James on 20 April 2008 at 12:32

    I bought a secondhand epson 44 inch 10000cf Epson Pigmemted printer on thursday for little money basically just to do one job I got booked in at the moment that will offset the £800 i paid for it. but I have knackered the heads up bring ing it back to cardiff from the midlands on thursday.

    When I plugged it in and tried a print the ink spread every where and now gives a fatal error code 00010001b (head temperature) suggesting a ink line came loose in transit causing the Motherboard, heads and all the carriage kit and capping station to get covered in inks!

    New Heads – £900 new board – god Knows capping station and maintenance kit – £650 and the dreaded labour maybe a £2000 bill all becuase I didnt know you needed to lock the heads in place with a transport locking bar.

    good news though

    the machine had been well used which reflected in the £800 price tag, rung epson express ( a new repair service for out of warranty repairs) and they agreed to repair the machine for a one off fee of £356, I also agreed to replace all the maintenance components at cost only.

    the final bill will be £600 & vat thus hopefully giving me a full functional recondionted machine with years of life for £1400.

    Dont transport epson machines without the TRANSPORT BAR "What a Plonker!

    Simon.James replied 17 years, 6 months ago 2 Members · 2 Replies
  • 2 Replies
  • Chris Wool

    Member
    20 April 2008 at 12:49

    ops!. glad you are sorted. on my 9600 are ink valves you turn to off if you move it to stop the ink flow. i just forgot to turn them back on after my move.

    chris

  • Simon.James

    Member
    20 April 2008 at 13:05

    got my fingers crossed they will sort it all! as i have paid the £600 in advance i also downloaded the full engineers manual from ebay – £9.00 for a 400 page digital file. looks a nightmare to strip, so i expect it is all down to how good the engineer is on the day. Epson have trained hundred of engineers all over the country to carry out repairs, but how much experience do they have, looking at the manual i would gusee there is thousands and thousand of screws, clips and springs inside.

    i wouldnt attempt it myself, i once rebuilt a lambretta and a triumph Spitfire bolt for bolt and in both instances when finished and looking amazing, I still had a bucket full of bits left over, looking at the epson manual i would never attempt such a major repair myself!

    does anyone out there do there own epson repairs. my mimaki is out of warranty next christmas but i plan to pay the £2500 warranty?

Log in to reply.