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JV3 cartridge problem.
Hi all.
To cut a long story short I had a problem a while ago that resulted in my magenta cartridges although being full now read at 1%. Does anyone know how to get these to work? Can the chip be re-chipped? And also hybrid have said there are 2 chips in the cartridge. I can only see one.Any advice would be a big help.
Ta, Karl.
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35 Replies
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mod-edit 1 post bumping is not allowed
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mod-edit 2 post bumping is not allowed
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not everyone is on karl…..to answer your question asap….. be patient laddie :lol1: :lol1:
nik
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Ahhh! Someone remembers me!
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Morning Karl.
I had that once, but with a black cartridge.
I took it out and replaced it with a new one. When that was used I put the original back and it worked fine.
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Hi John,
The problem is that the Mimaki has set the chips to 1% due to a switch inside the cartridge bay snapping off. The tag in the bottom of the cartridge comes into contact with this switch when ink is out. I didn’t realise this was broke when I tried a couple of cartridges. This is when the machine re-programmed the chips with the ink levels from the previous cartridges. I need to use these inks today, but at the moment I’m shagged! -
Sorry to hear that Karl.
I’d offer to print them for you, but we’ve got a bit of banding this morning. It’s not much, but it’s not as good as it should be and I don’t know how long it’s going to take us to fix it.
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Come on chaps someone must know! Pleasy weasy! 😕
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Doing well here!
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i know the switch exists but never seen it.
cant you fool it in to thinking the lever is pushed in.
bit of tape ?
chris
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Chris,
I might just give it a go! -
Karl
i may be wrong but i think you will find that the chips only give the printer information & are not actually written to. The butter fly lever at the base tells the machine that the cart is empty if this is broken it would be giving the false reading. The base switch is normally just a 2 wire micro switch so can be bypassed fairly simply but would allow you to run out of ink if you didn’t monitor it. The machine may however remember the cartridge you could try inserting another cartridge 3 or 4 times the printer only has a limited memory to store cart information so would eventually not recognize the cart as being in the machine before. Hope you get it sortedKev
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nite Karl can’t help with your problem but is it not a warranty thing, as I recall you haven’t had it that long (?)
Lynn
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The problem is the chip. It tells the system that the cartridge has released most of its ink whether or not the lever is in or out. You can tell the machine to take the last drop but this won’t work due to the weight of the cartridge. I need to get them re-chipped, or find a way the jv3 will take the ink.
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sorry Karl are you using genuine inks 😳 I’m sure you are
Lynn
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Hi Lynn,
I have tried this but the supplier is very reluctant to assist because the inks are consumables and not directly related to the warranty, even though the machine fault caused this.
Kevin, is this fact or an assumption. what I mean is will this defo work?
Genuine inks Lynn. -
but Karl didn’t you say there was a broken bit on your machine that won’t read the chip ??? so warranty issue unless of course you have broken it !!! how I wouldn’t know no matter how bad a temper you are in you couldn’t throw it across the room !!! or is it your ink cartridges ??
Lynn
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Karl,
Is the cartridge still in its use by date? When I had my JV3 installed I was warned that cartridges outside the ‘use by’ date will not work.
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Karl
from what i know from working on Mutoh’s & Roland printers the butter fly on the lower edge is the only thing that tells the machine that the cart is empty. The lever normally works in that as the cart empties it presses the switch, so it does not make sense as to why it would it would see the cart as empty unless the broken parts are trapping the switch. The chips on the cart normally tell the machine the color & cart id & don’t get written to from the machine but the machine will remember the cart.Kev
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The machine has been repaired under warranty. before I realised the the switch on the machine was broken, I put a full set of new genuine inks in. because the switch was broken it couldn’t release back, therefore thinking the empty cartridge was still in and so writing to the new chip the old info.
The inks are brand new. -
Is it possible to turn off the ink level reader on the machine. I.e when you press enter it tells you the ink levels. If this can be turned off should this not allow it to work the same as a mutoh.
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hello karl
sorry to see all your problems, but surely your ink supplier or machine dealer should be able to pick the ball up and help you run with this, i have a jv375sp which we not really use and the heads have clogged, for the second time, ( brian hays dont laugh ),
but i have 2 flush cartridges which are half full but say they have run out,
come on peter and phil, help this man out,
regards
alan flynn -
I actually drove from Nottingham to Crew to get this sorted. Hybrids engineer told me that the cartridges would carry on printing till the lever comes out. This is not the case. They say I have to buy another set of inks and they will ?test? my cartridges for the fault. If faulty they will either exchange or refund. I told them they could check them there and then. They refused.
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Karl
by the sounds of it the Mimaki is slightly different from the Mutoh & Roland, however if the carts are as they are because of a fault on the machine whilst under warranty your dealer should replace the carts. When my Mutoh put 4 full carts of ink on the floor because of a fault whilst in warranty new carts where supplied F.O.C. Has the machine run since being repaired are you sure the switch as not broken again. I think the carts are being remembered as being empty as in the printer is remembering the cart ID & that it has been in the machine & registered empty. I know mimakis don’t like being unplugged from the wall but it may be worth while trying to unplugging it for 5 minutes & then try the carts. Sorry i don’t have an absolute answer for you & maybe spout what you have already tried but hope you get it sorted let us know how you get onKev
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Kevin
The machine has ran with new cartridges and runs fine. -
im confused, are you sorted?
Say I understand it, the chip and guesses the amount of ink left until it reaches 1 or 2%, the indicator will reach 1. It then waits for the tab to trip the light sensor to then mark the cartridge as empty. I understood the chip was written to (as you can get chip resetters).. but the JV3 might keep records of recent cartridges (i know later firmware has preventative measures).
So I guess u need a chip from a bulk ink supplier or something
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Dave,
I’ve had quite a lot of conflicting advice on this mate from other people not on the boards, all with the best of intentions though, and yes it is confusing. The chip re-setters or new chips any idea how much and where from mate?Karl.
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Karl
don’t know if this will help but at 23 euros got to be worth agohttp://www.9to6.co.uk/product.asp?id=2283
Kev
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Thanks Kevin. Your a star! 😉
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So Karl, does that mean you are using non mimaki inks in your carts.
I am confused, if you are resetting them, Why? and does it not affect your warranty?Peter
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Peter
he wont’s to reset some original ink carts that the printer as written off as empty because of a fault with the empty tab in the machine. I still think that the dealer should have sorted the cart problem when they repaired the machine.Kev
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Thanks kev, I agree, why not just buy a new set, and send the faulty ones back? or get the machine sorted under warranty? I’m still confused as to why Karl should need to go to all this trouble.
Peter
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Peter,
Above it does state the cartridges are original. The machine has been repaired under warranty.
1.) I shouldn’t have to buy another set. Supplier has been notified by their supplier of the problem.
2.) No response from supplier on exchange or repair.
3.) Enough said about the supplier – Just trying to get the problem sorted. -
quote KARL WILLIAMS:Peter,
Above it does state the cartridges are original. The machine has been repaired under warranty.
1.) I shouldn’t have to buy another set. Supplier has been notified by their supplier of the problem.
2.) No response from supplier on exchange or repair.
3.) Enough said about the supplier – Just trying to get the problem sorted.Karl I’m on your side here,
But from my experience, Hybrid invoice the cost of warranty replacements, but then credit them when and if they find them faulty, so you shouldnt have to pay up front,Peter
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Peter, I would have thought that would have been the case also. The engineer that came to repair the machine declined to agree.
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