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which courier service does most people use?

Posted by Hugh Potter on 31 August 2007 at 10:22

hi, i’m looking for a new courier, City Link, with whom i’ve had an account for 3 years, have just decided that all account holder must send £50 worth of business per week. now i do a bit of mail order, and can do quite alot in short bursts (car rallies etc), but for the most part the account isn’t used a great deal, maybe 5-15 parcels per month, they wanted me to sign a new contract, which would mean i have to send £50 per week, or my minimum weekly invoice would be £50+vat. £2600 per year, for nothing, it’s not like they even have to take time to collect, i’m only 5 mins from the depo, so always drop off.

what other service charges you for not using them ? stuff that, and i’ve told them as much in a letter, explaining that they can stick the account, and i’ll go somewhere else who isn’t out to screw small business.

soooo,

who do you use ? example of prices please ?

i would send usually….

10kg parcel, next day, £9.99 incl vat.
up to 5kg city pack for £8.50 incl vat, (the plastic sack things).

thanks.

Hugh

Graeme Harrold replied 17 years, 3 months ago 13 Members · 17 Replies
17 Replies

Fred McLean

Member
31 August 2007 at 10:42

Try ANC we’re about 6 quid for a small parcel national 😀
Hugh Potter

Member
31 August 2007 at 10:58

i’ll give em a go Fred, thanks.

does anyone use ups ? they’re next door to city link down here !
David Lowery

Member
31 August 2007 at 11:00

Had the same letter…considering sending them one of my empty vinyl cores and a tube of vaseline 👿

Dave
Hugh Potter

Member
31 August 2007 at 11:08

quote Dave n Rob Lowery:

Had the same letter…considering sending them one of my empty vinyl cores and a tube of vaseline 👿

Dave

lol, didn’t think of that ! shoulda sent it in a city pack as my last consignment today, just before the new contracts are due to begin !
Peter Normington

Member
31 August 2007 at 19:56

Parcel 2 go?

if not first class post is very cheap for smallish stuff, and parcel force are also very competetive

Peter
Hugh Potter

Member
31 August 2007 at 20:07

thanks Peter,

preferably i want somewhere local i can take last minute stuff, parcel 2go is an online thing isn’t it ? usuall my courier stuff is urgent, parcel force are competitive, but i find the 4 day service (std) to be too slow, and the next day can be fairly expensive, certainly was the last time i enquired !! they also have silly rules regards length !

thanks though.

Hugh
Peter Normington

Member
31 August 2007 at 20:23

use the post office then. not bad prices and you can choose the level of service

Peter
Chris Wool

Member
31 August 2007 at 22:18

quote :

use the post office then

if you can find one where you can park, and got the time to go and stand in a que. 😉

i havent had this letter yet but i think it might have something to do with the last conversation i had with one of there bosses and i may not be considered as a customer anymore.

so now using a local independent £1.50 dearer but at least i dont walk round the office with a phone in my ear waiting for them to answer.

chris
Ian Johnston

Member
31 August 2007 at 22:55

FASTWAY, brillant overhere, pre buy a book of 20 and get any parcel up to 25kg 2000mm x 1000mm x 1000mm next day delivery for £4.95. cheaper if you buy more.
Phill Fenton

Member
31 August 2007 at 22:58

I would just be happy to find a courier service that could deliver anything without breaking it (hot)
Robert Lambie

Member
31 August 2007 at 23:03

quote Ian Johnston:

FASTWAY, brillant overhere, pre buy a book of 20 and get any parcel up to 25kg 2000mm x 1000mm x 1000mm next day delivery for £4.95. cheaper if you buy more.

we use fastway too for uk deliveries and fedex or ups international.
we did have issues once with fastway couriers sending some large signs because i think the delivery must be manageable by one person or its rejected.
John Childs

Member
31 August 2007 at 23:21

We use Fastway too.

We’ve found them very helpful with large parcels. Their franchisees all use different sized vans but provided it will fit in the collection van they will usually ring their colleague at the delivery end and, if he has a van which will carry the parcel, then they will take it. Sometimes they will charge a bit more and sometimes not.
David_Evans

Member
31 August 2007 at 23:49

i do alot of european delivery i was using interlink DPD(same as citylink i think) prices not too bad but customer service is terrible. Started using interparcel.com got better prices from interlink than i do as a customer, i know its a volume thing but …

Dave
Steve Vallis

Member
27 September 2008 at 20:10

quote John Childs:

We use Fastway too.

We’ve found them very helpful with large parcels. Their franchisees all use different sized vans but provided it will fit in the collection van they will usually ring their colleague at the delivery end and, if he has a van which will carry the parcel, then they will take it. Sometimes they will charge a bit more and sometimes not.

I use Fastway too But im moving to central London & they dont operate there.
David Rowland

Member
27 September 2008 at 21:49

well we use interlink and pay somewhere around £13!
only courier with a depot which is useful for last minute parcels
John Childs

Member
27 September 2008 at 22:24

We’ve recently been using a fair amount of vinyl from a well known supplier.

Admittedly their boxes could be a bit stronger, but they use TNT, and every second box is damaged. Damage to the product varies, but often we lose the first two or three metres of vinyl. One was a lot worse than that and had to be sent back.

Because of my experience with that, I would never use TNT for my own deliveries.
Graeme Harrold

Member
28 September 2008 at 09:36

The last pickup/delivery, I used Inter Parcel