• General Cutter topics

  Red Sail and Illustrator CS2 or CorelDRAW problem…

  Posted by qnerve on 3 March 2007 at 20:06

  Hey everyone, first thank ya’ll for having me here.

  I just recently bought a redsail cutter 24inch. I had the impression that I could make it work through Illustrator CS2. Does anyone know if it only functions with CorelDraw?

  and if it works with Illustrator CS2, is it correct that I press "print" to cut with the plotter? Because it’s not working for me that way.

  I’ve read through the boards and do have a good understanding of software and computers.

  So if anyone with experience of a redsail cutter or Illustrator CS2 can help me, I would really appreciate it.

  Thanks.

  qnerve replied 18 years, 7 months ago 3 Members · 7 Replies
• 7 Replies

• 

  qnerve

  Member

  10 March 2007 at 04:15

  Here’s the complete process I go through for setting the plotter from installation to Illustrator print…

  I install the redsail software exe.
  put it in HPGL mode and install (yes, I’ve rebooted here too)

  Turn the plotter on.
  Put it "Online" with green light.
  and securely connect all cables.
  Put dongle in usb.
  done
  ——————————————————–
  Ok, under properties under ports I have it on Port COM1.
  Under configure port I have
  9600 bits per second
  8 data bits
  None Parity
  1 Stop bits
  Xon/Xoff Flow Control (I’ve changed this to "none" too
  and still no go.)

  Under the advanced tab in properties I have:
  Always available ticked,
  priority 1
  Driver REDSAIL CUTTER PLOTTER(HPGL)
  Print directly to printer ticked,

  Under Device Settings tab in properties I have:
  Roll Feed : 1100 X 1200 mm standard
  Knife offset: 0.30mm
  Commands: HPGL >>>>>>>>>>>>>(I’ve tried DMPL and then makes the plotter
  react with awkward movements)
  ClosePatch(40/1mm): 80/40mm
  ScaleX: 1.000000 : 1
  ScaleY: 1.000000 : 1

  Under Printing Preferences > Advance I have:
  Paper size: Letter
  Print Quality : LOW
  Scaling : 100%
  Fill true type: NO >>>>>>>>> Under General tab, I press "print test page"
  info is sent to plotter, Icon appears bottom right
  but the plotter sits motionless.
  —————————————————-
  Under illustrator CS2 I do this

  to prepare a text letter to be cut I type an "r"
  and enlarge it to paper size.

  Remove fill.
  Keep outline on.
  Go to file.
  Print.

  Illustrator sends information to cutter.

  The printer Icon appears on bottom right.

  But the RedSail cutter/plotter stands still and motionless.

  ???

• 

  Erla K

  Member

  11 March 2007 at 17:32

  Hi, I have a Redsail cutter "30 wich works like a dream with WinPCSIGN software. First I design the image in Illustrator & then import it to WinPCSign & cut from there.
  Where did you buy the cutter ?
  I bought mine from Ebay http://stores.ebay.com/VIP-Studio-Super-Store-WinPCSIGN with the software.

  The dongle works only for WinPCsign, did you get that also?

• 

  qnerve

  Member

  11 March 2007 at 19:04

  Hi Erla and thanks for your reply..

  I grabbed my plotter from ebay as well, here’s the link
  http://cgi.ebay.com/ws/eBayISAPI.dll?Vi … :IT&ih=019

  In the description I got the impression that I could use it with any vector based software, but I’m not sure anymore, lol. I’ve tried so many, like signgo, signcut X2 (or somethinglike that) illustrator, Macromedia free hand. Maybe the dongle works for CorelDRAW on mine, because it emphasizes that software.

  yes it came with a dongle too.

  I didn’t get WinPCsign though. 🙁

  Anyway , any input would be appreciated.
  Thank you.

• 

  Erla K

  Member

  12 March 2007 at 19:54

  Sorry, I dont know how to help you on this one. Have you tried to talk to the sellers, there are happy customers who got everything working.

• 

  qnerve

  Member

  12 March 2007 at 21:46

  Yes, I tried talking with them, and they were/are very curtiouse when they speak/type, but they never follow through. So, we are going through a claim via paypal, meanwhile I’m trying to get this to work, may be I can cancel the claim.

  Thanks.

• 

  nick cope

  Member

  15 March 2007 at 17:41

  hi
  i also purchased a redsail cutter and found it and found it really hard to get support , but ive found a UK registered supplier who can give you online support ,and have just resolved a problem i had with not being able to find the right driver for artcut 2005 , the sites called premier signs ,and stock all redsail software and support , another one is BAICAM , but iam sure there the same company, ive been using winpcdesign and have had no problems with this one ,doing mu work in coral draw and then exporting it
  greetings

• 

  qnerve

  Member

  15 March 2007 at 18:14

  Thank you for your reply, I will definately look into that.

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