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why does an illustrator file opens as technical info?
can any of you shed any light as to why a logo file sent to my by a customer is opening as a page of text with all sorts of technical info. 😕
tks
Jimmy
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17 Replies
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Not really, although I have had this before when opening the file by double clicking it and it tries to open up in the wrong application.
If it’s emailable, whack it over to me and I’ll try it here.
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Its probably the file is in a newer format?
can you post the file so some one can look at it for you?
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quote John Childs:If it’s emailable, whack it over to me and I’ll try it here.What’s "emailable" – is that a real word or something you’ve just invented 😕
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quote Phill:What’s “emailable” – is that a real word or something you’ve just invented 😕
It means it is possible to be emailed.
Sounds like a perfectly good word to me. Well, I like it anyway. 😀
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I thought maybe it was cockney rhyming slang or summat 😕
(Notice how I have managed to craftily hi-jack this thread without anyone noticing :lol1: )
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Id love to post this file for u’all but there aint an option as far as I can c in this forum 😕
If anyone can read my profile and email me I will send it over gladly.
tks Jimmy
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Email sent James, but nothing received yet.
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James,
same here. I tried opening it in X3, CS2 and also signlab. CS2 just open as a long list of text. Nothing in Signlab and CorelX3 just came up with a file error when trying to import it. 😕
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Sry for the delays
I was getting delivery failure reports left, right, and centre. 😛
Jimmy.
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Sorry tried all I have and will not open 😕
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tks for everyones efforts on this.
I’m waiting for prontoprint to sent me something else.
thats a whole day just about on one 8*4 correx, two colour, side of the rd, for a friend of a friend.
Dont ask me what I m getting for it!
Jimmy
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Defeatist :lol1:
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nonsense !
I’m still hanging on
there is a solution.
😉
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quote James Martin:there is a solution.
No there isn’t.
It’s a corrupted file.
You will need to get it sent again.
Sorry. 🙁
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they’ve sent another in ai and all seemed well but on closer inspection it a mess.
I cant post it for you all to look at and its not obvious whats wrong but if you could see the logo thats on there vans and the brochures that prontoprint produced there are some annoying irregularities.
Ill have to show the customer what they have sent and get there go ahead.
tks everyone will let you all know what happens.
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Hi Guys,
There is a serious bug in Illustrator CS2 that causes DXF files to open as text. Ask for a EPS or a PDF file.
There is no solution except to import the DXF file into another program and save it as an EPS. -
I’ll remember that Jerry
Thats the job done.
The file prontopront sent wasn’t up to much but it looks OK.
Hope I’m not counting my chickens the customer hasn’t seen it yet.
tks 4 everyones effort and patience.
Jimmy
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