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Onyx Postershop Rip – sizing problems?
Hi Guys,
Having a few problems with Onyx Postershop Rip 6.5, sent a file 850mm wide to print, measured the print, 840mm wide, also recently sent a few banners to print (multiple copies of the same artwork), they came out different widths, any ideas?
Thanks in advance,
Chris.
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10 Replies
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i dont know the software but shiraz does something like that if u forget that scaling is not on 100%
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Onyx PostShop likes to scale things if it believes the item is too large for the media. For example, if I had a 914mm graphic on 914mm wide media the program may reduce your graphic just enough to fit. Another example might be if the orientation of the job isn’t correct for the media; you have a 1800 mm wide x 800 mm deep banner running to 914mm… with an incorrect sending orientation Onyx thinks it has to reduce the graphic by 50%.
If this is happening, one solution would be to Edit your graphic in Preflight. If the orientation is incorrect you could rotate the graphic. If the scaling was incorrect you may also adjust it here. As a note, adjust the rotation and apply the change first before adjusting much else. Preflight seems to get confused with bounding boxes if you try to effect changes and then rotate afterward. Once you are done here you then submit the job and PosterShip will reprocess. Before you print the queue should now show you the correct dimensions.
Good luck. Thank goodness the program has a pretty GUI or else people would realise that it wasn’t actually the best out there.
Rob
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Thanks for your reply Rob, checked everything you said, the media is 915mm, the job 850mm so in theory more than enough, likewise, when we were printing two banners 750mm wide on 1630mm media, why should it make one smaller than the other!
We got Onyx with our printer just over a month ago, shame the after sales from the company has been quite poor, but maybe that’s for another post on another day!
Chris.
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OK guys, sorted it, for some reason it’s all to do with the justification of the print (god knows why!!).
When we left justify, a 850mm wide print comes out 850mm, right justify it comes out 830mm, and centred 840mm, seams a little odd to me, anyway, we’ve now set it to left justify and "Bob’s your uncle"!!
Chris.
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quote Chris Dowd:OK guys, sorted it, for some reason it’s all to do with the justification of the print (god knows why!!).
When we left justify, a 850mm wide print comes out 850mm, right justify it comes out 830mm, and centred 840mm, seams a little odd to me, anyway, we’ve now set it to left justify and “Bob’s your uncle”!!
Chris.
Glad you solved your problem. When you refer to justify are you talking about setting it in Onyx or setting it on the printer (some printers will do this). I have never encountered your exact problem so I wonder if it specific to your Onyx and printer combination.
Anyway… none of my ramblings matter if you’ve solved the problem.
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Printer settings within Onyx Rob, where you change the media type (somewhere round there). Running Onyx with a Seiko colourpainter 64S.
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It’s probably too late for this but you know that Wasatch supports your printer? I’ve found that most dealers like to push Onyx. I’ve become convinced that they push it because it is the big name and has a pretty interface not because it is a superior product. I wonder if you have an avenue to exchange the RIP for Wasatch? It’s not as pretty but at the end of the day it does far less weird things and it does RIP much faster.
Good luck with it all. Glad to hear that you resolved your issues.
Rob
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I think Onyx would be interested in that problem Chris, that sounds very weird indeed!
never had anything like that in Shiraz
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Probably Dave, if you can find an email address for anyone technical at Onyx!!
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hmmmmmm…..Im afraid i have to choose wasatch. Ive been doing presentation graphics for about 12 years now. We had Wasatch 5.1.2 over the past 5-6 yrs and just when I get everything perfect, my boss fell for the onyx sales pitch and now I have to start from scratch again….
Here’s my comparison:
Onyx: billed as faster, easier, and, I quote "will be seamless with our environment"………Well, I disagree with every aspect of that…….It now takes me 6x as long to create my own profiles (took 45 mins on wasatch), and it seems the profiles arent as good. Now you do have more bells and whistles with onyx (IE, color controls that arent as sensitive as wasatch), but overall Ive found that Wasatch : 1. creates better profiles 2. rips your files twice as fast and 3. that wasatch is MUCH less complex to achieve your goals. Also, something I found out, that if you send an Illustrator file with drop shadows created in illustrator, they change into square boxes. Onyx is aware of this but fails to mention it to anyone (gotta love that). The only fix is to open ill.eps in photoshop and save as a photoshop file (eps, tif)….As for the size variances that Chris has experienced, well that doesnt make a damn bit of sense, but Ive had the same issues. I print on an epson 9800 and a roland soljet proII ex and have had little problem with the epson, but have yet to successful make a profile that is REMOTELY acceptable………..ah, the battle continues……………..and im spending more time looking for a hammer to hit it with……
keep em coming…
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