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Please help – intermittent errors with GSP Omega 1.54 &
Hello all,
I am hoping someone out there can help. I have a problem that I am stuck with on one of my customer’s sites – here’s the deal.
Sometimes when using GSPPlot to print a job to a Gerber GS15-Plus plotter, the following error message is displayed:
1284 driver failed to get access to the port – port must be in use by another application. (21) Line 1595.
This then terminates the job. Occasionally it will happen when at the start of printing the job, at other times it will occur when the plotter stops so that you can change colours.
The plotter is attached to a serial PCI card on the XP machine. I have replaced this and it has not helped the problem. I have reinstalled the OS and it has not solved the problem. Spandex have been out to check the plotter itself and everything is fine there.
Has anyone got any suggestions on what to try next?
Many thanks, in desperation!
Chris
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12 Replies
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Has the PC got its own serial port? if it has then try that one and see if you still have a problem.
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check the serial cable, if possible try a differant one.
check the settings for the machine such as baud rate and parity and make sure the com port matches. serial connections when they work are great but can be troublesome to get set right.
make sure there are no adapters on the cable that might be interfering.
you could save a job to file (plt) and send it to the cutter using a dos command eg
copy testcut.plt com1 (if this is the port) and see how that performs.
you could try a differant driver from omega, possibly a default hpgl or i think that machine would work off the gs15 driver.
good luck.
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Hi Nick,
Thanks for the reply. Unfortunately it doesn’t so I had to use the card 🙁 But both cards have had a problem, and I’ve tried them in different PCI slots too so I don’t know if it’s maybe a software setting to do with them?
Cheers,
Chris
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OK, I have Omega 2 not had a problem with it, so cant help much more but its probably the card I would think.
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Many thanks for your responses. My apologies, it is actually occuring when printing to the Gerber Edge on LPT1 rather than the GS15 Plus. LPT1 is built into the machine – does anyone have any further suggestions?
Cheers,
Chris
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Chris,
I had a similar problem it was quite a while ago when a installed a new comp, dont know if it will help, but check the bios settings, parrallel should be set to ecp + eppPeter
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I have Omega 2 with XP and my LPT port is set to normal in the bios 😕
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Is your dongle set on a seperate port to your edge I know there can be problems if you use the same port!
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I have a USB dongle with mine so cant help with that, sorry.
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Thanks for all your suggestions peeps!
The problem was actually the dongle driver polling the parallel port every now and again and if it did this while Composer was printing the job, it messed it up and locked the port, hence the message.
Fortunately my customer was using a USB driver so we opened the driver configuration program and told the sentinel driver to only poll the USB port and the problem ceased.
Thanks for your help, hopefully this post will help someone else should they have the problem!
Have a good Christmas guys.
Cheers,
Chris
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well done, have had a similar issue before with different equpment, sorry would have posted sooner if i saw ur post
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Nice to know you have it sorted now Chris …. and like you say …. this thread will hopefully help someone out in the future should they ever have a similar problem.
😀
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