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Activity Feed Forums Sign Discussion General Sign Topics feedback: When to say no to a call out Reply To: feedback: When to say no to a call out

  • Jill Marie Welsh

    October 7, 2008 at 12:48 am

    Ditto to the photo.
    Although most people can’t even resize a picture properly and send a HUGE-ass picture.
    If I do give a phone quote based on their description I always cover my butt by saying "This is just a guesstimate" and warn them that the final cost might be higher or lower depending upon the real situation.
    Also, if you charge a site survey fee (I do this if I have to drive more than 20 miles) it will weed out the tire-kickers.
    Sometimes going that other mile with an in-person visit will seal the deal.
    You may go out and bid on a p!ssy little job but next year they may remember your service when they need a big job.