MemberApril 11, 2008 at 9:58 pm
I have only ordered from them once so far and I have to say the service and product was excellent. I received a call the day it arrived to see if I was happy with it and if all was OK. I also received some very nice made up samples to show customers which was unexpected.
The part I agree with is if it is not a standard order they do seem a little under qualified to help over the phone and quotes have to be checked very carefully to ensure it is explained perfectly otherwise an incorrect item will be delivered of made up.
I have obviously not spoken to the same guy you guys did the guy I spoke to was very helpful and friendly.