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Activity Feed Forums Sign Discussion General Sign Topics Ashby Sign Supplies – Complaint Reply To: Ashby Sign Supplies – Complaint

  • Peter Dee

    Member
    April 10, 2008 at 9:39 am
    quote Graeme Harrold:

    Unfortunately it is a not a problem confined to sign making, sales staff are generally not hired on their technical product knowledge, but more on telephone skills BT are notorious if its not on their screen prompts you don’t get an answer.

    Most companies can not afford to have someone technically competent answering phones, gust make sure you have your tech spec detailed enough that there is no ambiguity and e-mail it in

    There’s the catch – too detailed and they get can get confused, especially if it’s beyond the scope of their standard production range.