I have a Versacamm VP540 which isn’t used much. It’s always left on at the mains. This morning when I turned it on I got a message suggesting the Magenta head is completely blocked. I have tried gently cleaning the head with cleaning solvent and then soaking the capping unit and leaving the head over it for a few hours. Nothing seems to be making any difference. Any ideas?
Problem is sorted. Turns out the magenta ink had run out in the middle of doing a periodic clean overnight. The message was definitely suggesting to me a major print head problem (“Press the power key to clean” – in a loop). Anyway, many thanks to Colin Tupman, Roland engineer at Cetech who heard the beeping over the phone and immediately told me the problem.