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  • Snow damaged graphics, what do you do?

     David Hammond updated 6 days, 7 hours ago 4Members · 6 Posts
  • Pane Talev

    Member
    January 12, 2021 at 4:48 pm

    So the decision that I no longer warranty cut vinyl on bonnet, roof or any non-vertical areas was a good decision.

    Vinyl in question is Metamark M7. Job was done 1 month ago. 1st snow – and voila, damage is done. Snow, melt, freeze, snow, melt, freeze. When you read all vinyl manufacturers they actually say this (non vertical position of vinyl)

    I took the photo of the back window in a way that it shows the angle of the glass. This window hold all the snowfall. Car is Opel Mokka.

    • This discussion was modified 1 week ago by  Pane Talev.
    • This discussion was modified 1 week ago by  Pane Talev.
  • Robert Lambie

    Administrator
    January 12, 2021 at 8:53 pm

    Hi Pane,

    This has can be caused for several reasons. At a glance, I would say its a combination of the cold and the window wiper.

    Does this vinyl have an air release adhesive system?
    By that I mean, does it have air channels in the adhesive. i.e. Bubble Free.

    • Pane Talev

      Member
      January 12, 2021 at 9:10 pm

      Hi Robert,

      This is normal Metamark M7 white.

      Client lives above my workshop. They insisted on lettering on the outside as advert reads better. It is not a loss, just a research really.

      They maybe used the viper with ice. That will damage the vinyl for sure.

      I have had a fail on the bonnet on my personal VW Sharan 3 years ago. Being in the mountains for full week. Car covered with snow in hotels car park. Snow melts during the day. Freezes during the night -15 to -20. Snow moves when melting and pulls M7 cut vinyl.

      Where possible vinyl should be installed from the inside. If window is tinted client takes the risk.

      Vinyl rep here told me that every vinyl will fail on these horizontal and semi horizontal position where snow and ice is involved.

  • Robert Lambie

    Administrator
    January 12, 2021 at 9:29 pm

    When fitting vinyl top glass during winter weather, its always best to warm the surface slightly, if not before, then definitely after to promote adhesion. as I say, there can be multiple reasons for a fail like this but the main reason I would say is based on the photographs.

    You can see the direction the window wiper will hit the vinyl graphics, is exactly where the vinyl is coming away. with the addition of snow and frost, this type of thing is common, mate.

  • Chris Wilson

    Member
    January 12, 2021 at 9:51 pm

    Logined and saw robs replied but I would agree on window wiper or scraper was my first thought.

    Personally if it was me I would replace to save face, but also make it clear that given you preferred to put on the inside and not the outside they either need to turn the window wiper off until it’s warmer and gives the vinyl a chance to bond over time, or brush the snow off and let the ice thaw with the heat of the car. End of the day you’ve done your job. We could all clean our cars with paint thinner if we wanted, but it will damage the paint. A certain amount of care needs to fall to the customer, just like they will clean there with a car shampoo or whatever.

  • David Hammond

    Member
    January 13, 2021 at 10:40 am

    This reared his head last time we had snow in the UK.

    I’ve had it happen too on an L200 in the snow, which doesn’t have a wiper, and was Metamark media. Only happened on the one. Do a search I think a few others reported similar issues.

    Not had any complaints following the recent flurry and cold weather though?

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