I am having problems plotting to my Mimaki CG-160 FX from my Mac. I am using Adobe Illustrator CS2 on a Power PC G5 Mac connected to the plotter using a USB 2.0 cable and I am trying to plot from Finecut 7.0. Everything looks fine but when I click Plot, then OK on the Plot Out dialogue box I get the message "Non-Mimaki plotter is connected. Finecut is able to output to Mimaki Plotter." I have tried everything I can think of, the only thing I did notice was in the manual it said if you were using a Mac you should use "optional USB-serial adaptor (with a model number of OPT-SS036O", this is the only thing which I have not tried. Has anyone else had this problem and managed to resolve it?
may not help but have u tried swapped the usb port the plotter is plugged into the mac to? i have a gaphtec and sometimes if I’ve plugged it into a different usb port on the iMac it won’t recognise it?, maybe worth a try.
I’ve installed and trained on many CG-FX cutter setups and have never seen that. Have you checked in the setup that it definitely says ‘CG-FX (with mark sensor)’ ? Otherwise, try it on another Mac or a PC to see if that gives the same result.
Thanks for the responses. I have tried the usb connection in every port in the mac and it makes no difference. Looking at the screen grabs Gary attached I am set up almost exactly the same way, only difference is I don’t have CG-FX Series as an option for the model so I have selected CG-FX(with mark sensor).
We have been using the plotter on an old Dell laptop without any problems for 2 years now and have switched back to it since I cannot get the mac to work so I am pretty sure it is nothing to do with plotter or cable. I have also found that if I don’t have the plotter in Remote mode when I try to plot it recognises that it is not in the correct mode. The mac even recognises the plotter in the system profiler.
Stafford – regarding the parameter file and firmware you mention, I am not sure how to update either of those. We don’t have the machines networked either so i would probably have to download on another machine then take over on a usb stick.