Find answers, ask questions, connect with our community.

Activity Feed Forums Sign Discussion General Sign Topics New development of shops and its signage restrictions

  • New development of shops and its signage restrictions

  • Daniel Evans

    Member
    January 30, 2020 at 11:38 am

    Hi

    Now I’ll admit that I don’t do many shops but what is the protocol here.

    I’ve been asked to produce signage for a shop, rather than just install the signage I asked my client what was allowed and they gave my details to the property surveyor who have just emailed me.

    They’ve requested my design along with the dimensions but still unsure what is allowed so I asked the question again. This time I’m told no LEDS and can I submit my design and dimensions.

    Am I being unrealistic here, I’m not going to spend time designing some signage for it to be rejected due to them for instance not allowing a sign tray.

    Surely some common sense comes into play here and find out what what is and is not allowed before spending hours on a design?

  • Chris Wilson

    Member
    January 30, 2020 at 12:57 pm

    I’d send them a wee short questioner asking for details such as colours/fonts/ tray/3D letters and even budget. And if they don’t fill it out artwork will be charged at £30 per hour for however many hours it takes and if doesn’t go ahead there will still be a bill. Big bug bear in office is when you ask questions and they reply with "just something that looks cool" or "something modern" so ask again and get sent the same reply or completely ignored and start telling you when they need it installed.

  • Daniel Evans

    Member
    January 30, 2020 at 1:24 pm

    Thanks Chris

    I just wanted to confirm that I should hold my position.

    The form idea is a good tip, i’ll try to make something similar up myself.

  • Hugh Potter

    Member
    January 30, 2020 at 1:59 pm

    Write to them again, explaining you’re in the consultation period and no design has yet been started, hence why you’re now asking for their guidelines on what can and can not be used. Politely explain that you can’t just make up designs until you know what the customer wants or is allowed!

  • Daniel Evans

    Member
    January 30, 2020 at 2:03 pm

    Thank Hugh

    I’ve just done that.

Log in to reply.

Original Post
0 of 0 posts June 2018
Now