HP Latex Printer status: Offline, help please?

[Stephen Benson]

Hi all

I wonder if you can help, our HP latex 360 shows in its status that it is "Off-line".
Does anyone know how I get it back Online?

Thanks in advance for any help.

[Colin Crabb]

Onyx RIP? if so press the red icon, to turn it green as below

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[Robert Lambie]

Colin is most likely correct here… :thumbsup:
another issue may be that the IP address has bee changed. but try Colin’s suggestion first as its quick and easy done.

[Colin Crabb]

quote :

the IP address has bee changed

Onyx (should) warn you of this with a warning pop-up screen.

Have you fixed the issue?

[David Wilde]

We’ve had this a couple of time. Usually a network issue, complete reboot over everything often does the trick. However last time it was down to a windows update messing with the assigned IPs as previously said this is probably the issue