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  • HP Latex Printer status: Offline, help please?

     David Wilde updated 7 months, 1 week ago 3 Members · 5 Posts
  • Stephen Benson

    Member
    February 20, 2020 at 4:27 pm

    Hi all

    I wonder if you can help, our HP latex 360 shows in its status that it is "Off-line".
    Does anyone know how I get it back Online?

    Thanks in advance for any help.

  • Colin Crabb

    Member
    February 20, 2020 at 5:55 pm

    Onyx RIP? if so press the red icon, to turn it green as below


    Attachments:

  • Robert Lambie

    Member
    February 20, 2020 at 10:55 pm

    Colin is most likely correct here… :thumbsup:
    another issue may be that the IP address has bee changed. but try Colin’s suggestion first as its quick and easy done.

  • Colin Crabb

    Member
    February 21, 2020 at 12:24 pm
    quote :

    the IP address has bee changed

    Onyx (should) warn you of this with a warning pop-up screen.

    Have you fixed the issue?

  • David Wilde

    Member
    February 21, 2020 at 12:50 pm

    We’ve had this a couple of time. Usually a network issue, complete reboot over everything often does the trick. However last time it was down to a windows update messing with the assigned IPs as previously said this is probably the issue

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