Help needed sourcing this cable, please?

[Lynn Wang]

hi
done factory resetting, but once power on, some weird things show on the screen, it is supposed to be 1st photo,

any idea why?

it may be a cable problem? slightly damaged when it was pulled off.

where I can this cable?

thank

Attachments:

[Tom Haley]

Try Graphtec UK or Signmaster (that’s where I bought my CE6000)

[Martin Pearson]

Have you checked the ribbon cable is seated properly at both ends & the retaining clips are shut properly, ribbon cables have a tendency to slip a bit & not sit squarely which causes problems. Seen it loads of times with laptop ribbons.