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  • Buying machines and products from Alibaba.com. Views and opinions please?

  • Jeff Rea

    Member
    June 6, 2021 at 9:29 pm

    Does anyone have any experience or knowledge of buying anything on Alibaba.com?

    I have spent the past two weeks on and off the website and there are some products that have me very tempted to make a purchase. One in particular is a CNC router for flat cut letters and tray signs.

    I understand the training on a purchase like this will be zero but as I already know how to operate a CNC router I am thinking, what else should I be wary of?

    any views or advice appreciated. even if you haven’t used the site but know of anyone that has ide appreciate it.

    https://www.youtube.com/watch?v=kELFTC1WIJ0

  • Robert Lambie

    Administrator
    June 7, 2021 at 6:50 pm

    I have been threatening to buy something on Alibaba for years now.
    I think my account was registered in 2009. And still not bought anything! 😀

    I think the whole transaction process at these kinds of distances, the language difference and more, all makes you very apprehensive to hand over your money in the hope you get a good deal!

    i think the key factor is after-sales support which will be very limited if any at all. and as quality is often a gamble, where do you source parts from?

    John Thomson who was one of the first UKSB members, buys machines via Alibaba and I don’t think he has been stung yet, (touch wood) so he would be the best bet to advise you if he sees your post. I am sure he won’t be the only one but is certainly the only one I know to have done it multiple times.

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